Spinnaker Software

Spinnaker Software (incorporating Arch) is a retail management solutions and service provider headquartered in Cape Town, South Africa. Established in 1997 as a small family business, the company has grown into a market leader in retail and wholesale management solutions with a team of more than 300 people. The company serves over 850 stores across Southern Africa, including household names such as OK Foods, Food Lover's Market, and Masscash (the wholesale division of Massmart/Walmart in South Africa).

The company provides a comprehensive suite of integrated retail management software products, including Arch Retail for mainline in-store management, Arch Enterprise for head office management, Arch eStore for e-commerce integration, Arch Mobile, Arch Loyalty, Arch Self Checkout, and Arch Accounting. All software is developed in-house and continuously upgraded to address the evolving needs of African retail and wholesale operations. The company also offers durable, custom-developed hardware equipment designed specifically for harsh African retail conditions, along with online support from head office and regional branches across South Africa, Namibia, Botswana, Swaziland, Zimbabwe, Angola, Zambia, DRC, Malawi, and Tanzania.