Manager Patient Dining Mobilization - Healthcare+ - Remote

Job Description

The Manager of Patient Dining Mobilization is responsible for transitioning programs from self op or competitor business to Aramark standards and programs. They will ensure full implementation of Aramark’s standards, programs, procedures, and policies to include menus, recipes, service, image and communication for menu distribution and collection, diet office, tray assembly and delivery.

They will be accountable for the success, effectiveness, on-time delivery, and business outcomes of the patient dining program transition.

Job Responsibilities

• Perform healthcare account activation duties for patient dining. Align program sold to implementation plan
  • Work in partnership with all stakeholders for patient dining, tailoring an opening plan as needed, ensuring successful account opening
  • Provides hands-on support during activation planning period, “go live” and throughout the 30, 60, 90-day window
  • Ensure full implementation of Aramark’s standards, procedures and policies to include menu distribution and collection, diet office requirements and procedures, tray assembly and delivery standards using Aramark program standards for menus, recipes, service, image and communication.
  • Throughout ensure regulatory requirements and industry standards are met.
  • Work with identified operations team to manage a practical implementation checklist and handoff of activation in a simple, rigorous, and measurable manner. Ensure appropriate documentation is completed
  • Enable delivery with speed and agility by clearly understanding all challenges and opportunities
  • Identify and perform trainings as needed.
  • Exhibit creativity to solve for presented challenges regarding program implementation. Provide troubleshooting
  • Enable identification, resolution, and potential escalation of issues and mid-course correction/revision of plans
  • Validate the expected plan execution and outcomes as defined/desired by Client/Aramark
  • Identify and manage risks that may impede the plan success. Quickly manage up unexpected or unresolved concerns throughout.
  • Continually bring perspective based on input/feedback and identify ways to improve effectiveness/efficiency while simultaneously leveraging effective practices
  • Foster support and relationships by developing a strong level of trust and credibility with all stakeholders; act as an operator advocate throughout the process
  • Utilize deliberate influence strategies to impact, shape, or re-direct the behaviors of others without formal authority
  • Translate and communicate information, implications, and recommendations using clear written and verbal skills appropriately with a diverse audience
  • Leverage subject matter expertise to proactively expedite task actions

Professional Development

• Maintain dietetic registration and continuing education requirements.
  • Maintain state licensure based upon applicable state requirements.
  • Develop and implement an individualized portfolio plan for professional growth and development including participation in professional organizations and activities, workshops, seminars, and staff development programs.

Performs other related duties as required.

Skills/Abilities

• Knowledge of menu programs and standards to include use of KIL, recipes, menus, diet office practices and software, menu distribution and collection, tray assembly and delivery, service, image and communication practices. Working knowledge of Aramark’s patient menu program
  • Demonstrate accountability for the proper use of patients’ protected health information.
  • Demonstrate ability to plan, design and implement a strategic plan
  • Knowledge of modern foodservice administration, principles, and practices within a healthcare environment.
  • Knowledge of regulatory agency standards including CMS, TJC, DNV, etc.
  • Knowledge of and rationale for therapeutic diets.
  • Knowledge of nutrient analysis, word processing, and spreadsheet software.
  • Ability to communicate effectively in written, verbal, and electronic formats with all levels of the organization.
  • Ability to generate ideas and think creatively.
  • Ability to monitor and maintain financial goals.
  • Ability to function independently and work without immediate supervision.
  • Ability to organize and prioritize work under pressure to meet tight deadlines.
  • Ability to work on multiple tasks simultaneously demonstrating project management capabilities
  • Skilled in delivering presentations to small and large groups.

• Strong interpersonal skills.

Qualifications

Describe experience, education and related course work typically required or expected to perform essential job functions.

Certification/License: Registered Dietitian with active registration by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics; Certification/Licensure as required by state of practice. Master’s degree preferred.

Education/Experience: Minimum of 5 years of progressive experience in acute care patient dining operations with more than one type of patient dining delivery model experience. Multi-site responsibilities preferred. Has a working knowledge of CBORD. Experience with successful account site activation a must.
Demonstrates a working knowledge of clinical nutrition programs, regulatory compliance and professional clinical nutrition practice standards.

KEY COMPETENCIES: List key behaviors that are necessary for optimal job performance.
Consistently Achieves Results, Analytical Abilities, Innovation, Encourages & Demonstrates Collaboration, Customer Focus, Maturity, Decisiveness, Influences Others Without Formal Authority, Self-Development, Candor, Integrity.

Travel requirements: 75%

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.