Responsibilities
Communicating with clients to accomplish a closed transaction in a timely, efficient and error-free manner
Data entry of all transaction details into proprietary system. Calculate, enter, and validate closing fees and data, in accordance with client instructions, including but not limited to:
Recording fees
Mortgage tax
Payoffs
HOAs
Property taxes
Title premiums
Lender fees
Disbursement of transaction funds from proprietary system in accordance with client instructions, including but not limited to:
Earnest money refunds
Security deposit refunds
Recording fees
Mortgage tax
Payoffs
HOAs
Property taxes
Proceeds
Coordinate the scheduling of the Closing
Prepare closing document and required closing documentation
Balance closing disclosure with lender if applicable
Use daily reports to manage closing dates and provide client status of transactions
Field questions and resolve issues in a service oriented and timely manner
Verify paperwork is accurate and title updates have been completed, as well as title conditions cleared
Truly Remarkable Service
We are looking for a friendly, outgoing, well organized person with a strong work ethic.
Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers.
Establish a professional working rapport with our clients and any new relationships that are established.
Maintain high quality and productivity standards
Meet team metrics
Minimum Requirements
Minimum of three years’ experience with processing Escrow transactions is required, or one year of experience closing Escrow transactions.
Microsoft Suite proficient (Excel, Word, Outlook, Teams).
Must demonstrate an ability to handle multiple tasks while managing a full pipeline of loans in a fast paced, high volume work environment.
Must be detail oriented with a proficiency in alpha-numeric data entry.
Must be willing to work hours: 8:30 am – 5:00 pm/9:30 am - 6:00 pm, Monday – Friday EST.
Mandatory overtime if required and Saturdays if needed. May need to be flexible with shifts as the client dictates.
