Client Experience Specialist - Eastern time US Remote

The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties.

Requirements

• Perform non-licensed administrative tasks for real estate agents
• Identify and manage contractual dates and deadlines
• Ensure timely, efficient, and accurate transaction closing
• Collaborate with agent services department, agents, and third parties
• Organize transaction details in systems and provide updates to parties
• Serve as deal stakeholder's point-of-contact for agents and clients
• Coordinate scheduling of home inspections, appraisals, and closings
• Regularly update and manage communication with parties involved

Benefits

• Medical
• Dental
• Vision
• Short-term and Long-term disability benefits
• AD&D
• 401(k) savings plan with company match
• Paid Time Off
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• LinkedIn Learning access
• Tuition reimbursement
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups