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Contract Senior User Researcher

AND Digital is a digital transformation consultancy that helps businesses accelerate their digital capabilities by building products and upskilling client teams.

AND Digital

Employee count: 1001-5000

United Kingdom only

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Contract User Researcher:

We are hiring for a contract User Researcher to start ASAP for a 6 month contract. The role is completely remote.

Start date: 1st June 2026

Who We Are:

AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or ‘Clubs’) building strong relationships with our partners, so that they are always prioritised by a team within close proximity.

This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years.

Join us - and help us fulfil our mission to close the world’s digital skills gap.

What you’ll bring to the table:

  • Demonstrable experience working as a User Researcher in the public sector.
  • Be able to direct research methodologies, research strategy, etc.
  • Needs to be able to deal with uncertainty and adaptability.
  • Need to be able to work with others effectively as part of a team.
  • Passion for conducting inclusive and robust research.
  • Ability to define appropriate research activities to help meet strategic objectives and deliver products and services.
  • Creative and engaging approach to presenting research findings to a variety of audiences.
  • Knowledge of the technologies used to build and operate digital services, including innovative and emergent technologies.
  • Experience of working to the GDS standards, across multiple stages of the delivery lifecycle.
  • Public sector knowledge or experience in particular the GDS standards.
  • Understanding of agile approaches and experience of working in agile teams.
  • Experience of research in a policy context.
  • Understanding and experience of the GDS Process.

Equal Opportunities Statement

We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.

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United Kingdom +/- 0 hours

About AND Digital

Learn more about AND Digital and their company culture.

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We are AND Digital, a company founded in 2014 by Paramjit Uppal with a clear mission: to close the world's Digital Skills Gap. We recognised early on that software and data are at the heart of everything, meaning every business, regardless of its industry, is now a tech business. To truly innovate, compete, and delight customers, businesses need their own people equipped with the right digital skills. That's where we come in. We partner with organisations to accelerate their digital delivery, not just by building digital products and stronger teams, but by fundamentally upskilling their people along the way. Our unique 'Guide, Build, Equip' model ensures that when we work with our clients, we're not just delivering a solution; we're embedding the knowledge and capabilities within their teams to own their digital future.

Our approach is built on the 'Genius of the AND,' a philosophy inspired by Jim Collins' 'Built to Last.' This means we don't believe in making binary choices. We strive to be people-focused AND commercially successful; to have the feel of a small, agile company AND the resources and impact of a large one; to be remarkable in both creative and technical domains. This mindset allows us to offer a different kind of partnership, one that's endlessly agile and uniquely tailored to each client's needs. Our distinctive 'Club Model' embodies this. Each of our 25 Clubs across the UK, Europe, and the USA is an autonomous unit of around 90 multi-disciplinary experts. This structure ensures our clients receive the intimacy, attention, and dedication of a local partner, while benefiting from the collective expertise of our 1,600+ 'ANDis' (as we call our people). We're passionate about making a remarkable impact, not just for our clients by helping them solve complex problems and engineer cutting-edge solutions, but also for our ANDis and the communities in which we operate. We foster a culture of wondering, sharing, and delighting, encouraging continuous learning and development for everyone.

Employee benefits

Learn about the employee benefits and perks provided at AND Digital.

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Volunteering days

2 paid days for volunteering.

6% employer pension contribution

Employer contributes 6% to pension.

External upskilling budget

Access to an external budget for upskilling.

Upskilling and innovation days

13 dedicated days for upskilling or innovation activities.

View AND Digital's employee benefits
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AND Digital

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