Customer Success Manager - LatAm

U.S.-based EV infrastructure company seeking a Customer Success Manager to support Enterprise Post-Sales Onboarding.

Requirements

• 4+ years of experience in CX, Account Management, Customer Success, Operations, or Post-Sales Implementation roles (ideally for U.S. Clients)
• Strong experience managing customers after a complex sale with onboarding-heavy workflows that require strong follow-up and operational ownership.
• Familiarity building workflows, templates, and operational tracking systems to improve execution and accountability.
• Excellent written and verbal English communication skills (C2 required)
• Highly organized with exceptional attention to detail.
• Familiarity with tools such as HubSpot, Google Sheets, Bill.com, Slack, and internal dashboards.

Benefits

• Training & Development