Customer Success Manager - LatAm

Customer Success Manager to support Enterprise Post-Sales Onboarding for a U.S.-based EV infrastructure company. Manage onboarding workflows, coordinate documentation, and ensure a smooth transition from signed contract to successful activation.

Requirements

• 4+ years of experience in CX, Account Management, Customer Success, Operations, or Post-Sales Implementation roles
• Strong experience managing customers after a complex sale with onboarding-heavy workflows
• Excellent written and verbal English communication skills (C2 required)
• Highly organized with exceptional attention to detail
• Familiarity with tools such as HubSpot, Google Sheets, Bill.com, Slack, and internal dashboards

Benefits

• Training & Development