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AmplifyAM

Technical Support Associate (Contractor)

Amplify Education, Inc. is a prominent K–12 educational company that specializes in curriculum, assessment, and instructional materials, impacting millions of students nationwide.

Amplify

Employee count: 501-1000

Salary: 48k-54k USD

United States only

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Amplify is seeking full-time, seasonal, remote Technical Support Associates to join our Technical Support team. In this role, you will serve as the primary point of contact for investigating and resolving complex technical issues across Amplify’s educational software applications for both customers and internal teams.

Requirements

  • Bachelor’s degree in a related field or 2+ years of equivalent experience
  • Experience troubleshooting and resolving technical issues
  • Experience with databases such as Oracle, PostgreSQL, Amazon RDS, or Snowflake

Benefits

  • Competitive hourly rate: $23/hr for new associates, $24.50/hr for returning associates with 1 year of experience; $26/hr for returning associates with 2+ years of experience

About the job

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Posted on

Job type

Temporary

Experience level

Salary

Salary: 48k-54k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Amplify

Learn more about Amplify and their company culture.

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Amplify Education, Inc. is a leading provider of K–12 curriculum, assessment, and intervention programs. Founded in 2000, the company operates with a mission to transform the education landscape through high-quality instructional materials designed to support student learning and development. With its headquarters in Brooklyn, New York, Amplify serves approximately 15 million students across all 50 states in the U.S. by creating engaging and effective learning experiences that are not only rigorous but also inspirational.

Amplify’s innovative approach integrates the Science of Reading, offering a cohesive literacy suite that includes flagship programs such as Amplify CKLA for literacy and Amplify Science for science education. The company emphasizes supporting teachers by equipping them with the necessary tools to enhance student engagement and achievement. This includes a focus on building strong Multi-Tiered Systems of Support (MTSS) that cater to diverse learning needs.

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Amplify

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