Field Sales Intelligence Sr Mgr Software Engineering

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

R-240888 Field Sales Intelligence Sr Mgr Software Engineering

What you will do:

In this role, you will own the vision, strategy, roadmap, and delivery of field intelligence capabilities that enable Amgen’s sales organization to make data-driven decisions. You will serve as the Product Owner for solutions across CRM, analytics, and AI-enabled intelligence platforms, partnering with business, data, design, and engineering leaders to deliver scalable, high-value capabilities for field users. You will also contribute directly to software solution development, UI/UX strategy, and AI-driven product innovation to ensure solutions are intuitive, scalable, and aligned to enterprise priorities.

This role will focus on transforming field activity, performance, and customer engagement data into trusted intelligence through advanced analytics and AI-driven insights that improve field effectiveness, productivity, and execution. This is a highly technical product leadership role with accountability for software engineering, data and analytics, UI/UX, design thinking, AI enablement, and platform scalability.

Responsibilities

• Own the product strategy and roadmap for field intelligence capabilities aligned to business priorities, field outcomes, and AI-powered decision support.
• Lead cross-functional delivery of field intelligence solutions across CRM, analytics, data, and AI-enabled platforms, while contributing hands-on to solution design, development, and implementation.
• Translate business priorities into a clear, outcome-based backlog of features, user stories, and technical, UX, and AI requirements.
• Partner with field leadership, sales operations, analytics, data science, engineering, and design teams to identify opportunities and deliver user-centered, scalable, and intelligent solutions.
• Drive the design and delivery of dashboards, alerts, predictive signals, and decision-support tools, while advancing UI/UX through design thinking, workflow optimization, and intuitive experience design.
• Collaborate with engineering and data teams to define data models, KPIs, integrations, and technical requirements, and support development of scalable software and AI-enabled capabilities.
• Ensure solutions deliver measurable value through strong adoption, usability, compliance, and performance, including AI transparency, trust, and effectiveness.
• Provide leadership across PI planning, backlog refinement, sprint execution, testing, release planning, and hands-on support throughout the software development lifecycle.
• Drive AI-enabled capabilities such as predictive insights, intelligent recommendations, workflow automation, and guided user experiences.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years ofexperience

OR

Master’s degree and 4 years of experience
OR
Bachelor’s degree and 6 years ofexperience
OR
Associate’s degree and 10 years ofexperience
OR
High school diploma / GED and 12 years of experience

Preferred Qualifications

• Experience leading delivery of analytics-enabled, digital, or AI-driven products in a Product Owner or Product Manager capacity.
• Strong understanding of field sales processes, CRM platforms, and field performance measurement.
• Experience working in agile environments using SAFe methodologies.
• Technical fluency across software engineering, data engineering, analytics, and data science.
• Experience with Salesforce platforms, enterprise analytics tools, and cloud platforms such as AWS.
• Hands-on experience contributing to software development, integrations, configuration, or enterprise application enhancements.
• Experience with UI/UX, design thinking, and user-centered design for enterprise platforms.
• Experience delivering AI-enabled capabilities such as predictive analytics, intelligent automation, or generative AI solutions.
• Strong executive communication, collaboration, and stakeholder management skills across technical and business teams.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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