Product Definition Analyst

Job Title

Rates application is a core key component in Amadeus CRS platform that holds the Rates and pricing data which drives the revenues for the customers. The application works as a backend publishing many APIs to be able to manage the data from various consumers. Many new key features are being built into the application to provide a one stop product for all hospitality customers in their efforts to transform travel industry on various fronts like shopping and booking for guests.

As a hospitality business unit, we drive the full platform called ACRS (Amadeus central reservation system) for our customers. This platform allows customers to configure, shop and book, distribute rates, and generate reports for BI to intelligently feed the data back into ACRS.

Summary of the role:

Common accountabilities:

• Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.​

• Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.​

• Works independently within plan dictated by manager, with some guidance on most complex situations.

Specific accountabilities:

Assess requirements

• Build, maintain and share the functional knowledge of our processes, APIs and usage of end user products.

• Analyse business requirements submitted by Product Management.

• Size specification and validation work.

• Carry out functional design

• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.

• Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.

Overview validation

• Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off

• Ensure production integrity by investigating, validating and prioritizing reported incidents.

• Manage relations with key stakeholders

• Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.

• Interface with the customer during requirements understanding, functional specification, testing and implementation phases.

In this role you’ll:

Daily

• Work on documentation of APIs and specifications

• Design APIs

• Debug functional problems/bugs

• Work with DEV/QA to support the delivery of functional features

Weekly

• Work on solutioning new features

• Work with cross functional teams to identify impacts, guide the solution and present the outcome to key stakeholders

Customer facing

• Work with product management/customer to drive the functional vision of the product.

About the ideal candidate:

Education and Experience:

• Must a Bachelors degree in computer science

• Preferred a Masters degree in computer science

• 1-2+ years experience desired

• Some leadership qualities as an individual contributor animating with various stakeholders

• Preferred to have 2-3 years of hospitality experience. Not a must, the experience could also be in general travel industry.

What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

Work from anywhere: onsite, hybrid or fully remote.

Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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