Enterprise Customer Success Manager

Allegion plc is a global leader in security products and solutions, focusing on seamless access to ensure safety in homes and businesses.

Allegion

Employee count: 5000+

Salary: 80k-115k USD

United States only

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At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. We are looking for an Enterprise Customer Success Manager to join our mission to eliminate waiting and improve customer journeys.

Requirements

4+ years in a Customer Success role, ideally in a scaleup environment with enterprise clients.
Demonstrated ability to drive successful product implementations and achieve key outcomes such as account expansion, retention, feature adoption and improved NPS.
Strong ability to articulate complex problems clearly and concisely to diverse audiences, including executives, marketers, engineers, sales representatives, and individual contributors.
Proactive, results-oriented individual with a history of adding value in dynamic, fast-growing organizations.
Proven experience building and nurturing lasting relationships with customers and colleagues.

Benefits

Health, dental and vision insurance coverage
Unlimited Paid Time Off
401K plan with 6% company match and no vesting period
Health Savings Accounts
Flexible Spending Accounts
Disability Insurance
Life Insurance
Tuition Reimbursement
Voluntary Wellness Program
Employee Discounts through Perks at Work
Community involvement and opportunities to give back
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

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About the job

Apply before

Jun 23, 2026

Posted on

Apr 24, 2026

Job type

Full Time

Experience level

Manager

Salary

Salary: 80k-115k USD

Location requirements

United States

Hiring timezones

United States +/- 0 hours

About Allegion

Learn more about Allegion and their company culture.

View company profile

What started as a collection of brands dating back to 1750 has grown into Allegion, a global pioneer in the security and access industry. Established in 2013 following a spinoff from Ingersoll Rand, Allegion has continually redefined the standards for security around doorways and beyond. With solutions ranging from mechanical locks to advanced electronic access systems, Allegion focuses on seamless access, ensuring safety and security for individuals in various settings, including homes, businesses, and educational institutions.

Committed to innovation, Allegion is proud of its diverse array of brands, which include Schlage, LCN, Von Duprin, and many more. These brands are leaders in their respective domains, continuously pushing boundaries and developing technologies that enhance user safety and convenience. By offering a blend of mechanical and electronic security products, Allegion meets the evolving needs of today's world, ensuring that every product stays relevant in a landscape that values both security and accessibility. As they celebrate over a decade as a standalone entity, Allegion’s mission remains clear: to provide solutions that protect people where they live, learn, and work.