AiseraAI

Strategic Account Executive - East

Aisera is a generative AI company that provides an AI platform to automate and improve experiences for IT, HR, and customer service, aiming to enhance user productivity and reduce operational costs.

Aisera

Employee count: 201-500

United States only

What We Do: AI Service Management (AISM):

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Team:

Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

What you'll do:

  • Qualify new sales opportunities through inbound lead follow-up for enterprises with revenues greater than $2B
  • Prospect cold leads to generate interest and new contacts to fill your funnel
  • Research accounts, identify key players and build relationships
  • Demonstrate our innovative AI Service Management solution and align value to customers pain points
  • Close sales with a $1.35M quota
  • Maintain and expand your list of assigned prospects

What You’ll Need:

  • Proven success in closing deal sizes of $250k or more and a consistent track record of hitting quarterly and yearly goals
  • Competitive team player who wants to be the MVP and help the entire team succeed
  • An Avid learner of Technology who can learn the basics quickly and apply them to business situations
  • Proven ability to build positive relationships and influence. Strong communications and interpersonal skills; ability to be personable yet persistent.
  • Experience selling CRM SaaS a plus
  • 3-10yrs of experience in Enterprise Account management and sales

Aisera Benefits

  • Medical, dental, and vision benefits
  • Holidays and flexible PTO
  • Paid family leave
  • 401(k) plan
  • Stock Options
  • Employment Assistance Program

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.

About the job

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Job type

Full Time

Experience level

Executive

Location requirements

Hiring timezones

United States +/- 0 hours

About Aisera

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We are Aisera, a company passionate about transforming the daily experiences of your employees and customers. Founded in 2017 in Palo Alto, California, in the heart of Silicon Valley, we've grown to a global team of over 250 members with a presence across the USA, Canada, the UK, France, Greece, and India. Our core mission is to empower users with advanced self-service capabilities, automating both routine and complex tasks, and offering swift resolutions for those in need of assistance. We deliver an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains. This enables organizations to achieve exponential cost efficiencies, higher productivity, and an enhanced employee and customer experience.

Our AI Service Experience platform (AISX) harnesses the power of large language models and deep domain knowledge to effortlessly achieve 75%+ auto-resolution rates for inquiries and cut service delivery costs by 70%+ through self-service. We offer end-to-end automation of tasks, workflows, and processes across digital, voice, and contact center channels. Our solutions are built on a foundation of trust, responsibility, auditability, privacy, and security (TRAPS), ensuring they meet the stringent data governance requirements of any organization. We are proud to have a seasoned founding team that has successfully led companies through prior startups and acquisitions. We foster a culture of responsibility and ownership, hiring individuals from diverse backgrounds and experiences who operate with a high degree of empathy for our customers and each other. We are committed to driving innovation in Generative AI and helping enterprises boost revenue, improve user productivity, and lower operating expenses by creating magical user experiences.

Employee benefits

Learn about the employee benefits and perks provided at Aisera.

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Life insurance

Aisera provides life insurance.

Competitive salary

Aisera offers a competitive salary.

Mental health benefits

Aisera offers mental health benefits.

Family medical leave

Aisera provides family medical leave.

View Aisera's employee benefits
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Aisera

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