We are seeking an Italian-speaking Customer Technical Advisor to handle customer inquiries and provide technical support in Athens, Greece, with the possibility of remote work after relocation support is provided.
Requirements
- Respond to customer inquiries via phone, following established processes
- Accurately log customer queries and feedback in the system
- Handle customer complaints according to escalation policies
- Troubleshoot technical issues using available resources
- Provide solutions to common technical questions
Benefits
- Paid travel expenses for relocation to Greece
- Two weeks of hotel accommodation provided upon arrival
- Assistance with securing long-term housing through a real estate agency
- Renewable 12-month employment contract
- Health coverage and private healthcare plan
- Competitive salary with performance-related bonuses
- Free Greek language lessons
