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AdaAD

Senior DevOps Engineer

Meet Ada, your new AI Agent for customer service.

Ada

Employee count: 1-10

Canada only

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We're looking for an experienced cloud engineer to join our development operations (DevOps) team. The DevOps team is responsible for building and maintaining the foundational infrastructure and tools that power Ada.

Requirements

  • 5+ years of experience in DevOps, Site Reliability Engineering (SRE), or platform teams.
  • Strong motivation and experience in using automation to reduce operational toil for both the DevOps and product engineering teams.
  • Hands-on experience managing and scaling data infrastructure.
  • Hands-on experience with containers and distributed computing platforms like Kubernetes.
  • Experience creating and supporting cloud-based systems at scale (AWS/Azure/GCP), with a strong emphasis on Infrastructure as Code (IaC).
  • Strong understanding of a server-side programming language (proficient in one or more of the following languages/tools: Python, and/or bash scripting).
  • Experience handling on-call responsibilities for production services.
  • Experience managing critical production infrastructure, ensuring reliability and uptime, with a customer-first approach to operational safety.
  • Good understanding of DevOps concepts and best practices.
  • Experience with MongoDB and horizontally scaling data stores (i.e. sharding).

Benefits

  • Unlimited Vacation
  • Comprehensive Benefits
  • Wellness Account
  • Employee & Family Assistance Plan
  • Flexible Work Schedule
  • Remote-First, In-Person Friendly
  • Learning & Development Budget
  • Work from Home Budget
  • Access to Cutting-Edge AI Tools
  • Hands-On with LLMs

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Canada +/- 0 hours

About Ada

Learn more about Ada and their company culture.

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Meet Ada, your new AI Agent for customer service. Hire an AI agent to deliver extraordinary customer experiences, faster and at a lower cost than human agents.

About us

Ada envisions a world where every customer interaction is resolved by AI

Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Verizon, AirAsia, Yeti, and Square. As an AI-native company, we believe the future of extraordinary customer service is powered by AI.

Born in Toronto, Ada serves companies and their customers worldwide.

Employee benefits

Learn about the employee benefits and perks provided at Ada.

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Equity benefits

Competitive salary and generous stock option plan.

Healthcare benefits

Extended health coverage + dental/opitcal/travel insurance.

Life insurance

We'll cover your life insurance so you don't have to worry.

Paid parental leave

Paid family leave for all parents to support you and your family.

View Ada's employee benefits
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Ada

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Ada hiring Senior DevOps Engineer • Remote (Work from Home) | Himalayas