United States onlyCNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Acentra seeks a Review Clerk to join our growing team.
Job Summary:
The Review Clerk provides a broad range of administrative support to a team, department and/or individual and reports to the Manager Medial Review Services. The position supports office employees with day-to-day office functions, training and non-clinical support functions (e.g. data entry and report tracking) and performs functions to support external customer access to staff and services; arrange venues; arrange conference calls, copy and organize materials for training, enter data into various software programs; answer and respond to routine calls, inquiries and questions and route calls appropriately; ensure timely and proper handling and safeguarding of confidential, private or sensitive material; performs special projects as required as well as other duties as assigned to meet business needs. This position will have the responsibility of managing the fax inboxes.
*Position is remote within the United States. However, candidates must be able to work Eastern Time zone business hours.
Job Responsibilities:
- Provide administrative/clerical support to the case review staff:
- Open and distribute all incoming faxes and mail on a daily basis, update the case information and ensure that all pertinent information is captured on a timely and accurate basis.
- Monitor incoming paperwork to ensure that the information is properly received and recorded on the designated forms and databases.
- Perform data entry of individual case review and reviewer information into the case review database as necessary.
- Review case review files daily and provide the Case Review Specialists and Case Review Managers with a current update on all case review activity.
- Initiate the case review process by assisting clients with transmission of case specific information to the case managers via completion of a service request form or online portal submissions.
- Assist Case Review Managers in following up with reviewers for specific cases via communication by telephone, e-mail, or fax.
- Monitor and triage all incoming telephone calls for the case review department and appropriately direct client and reviewer calls.
- Assist in the preparation and distribution of proposal requests for the IMEDECS program.
- Perform other duties as assigned.
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.
Thank You!
We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Visit us at Acentra.com/careers/
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.
Requirements
Required Qualifications/Experience:
- High school diploma or the equivalent required.
- Computer proficiency in Microsoft Office products, word processing, and the Internet.
Preferred Qualifications/Experience:
- Knowledge of medical terminology and experience in a healthcare setting.
- Knowledge or experience with HIPPA.
- Prior experience and/or training in secretarial capacity.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Compensation
The pay range for this position is $18-22 per hour.
Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.
