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AAAAPC is the world's largest training and credentialing organization for the business of healthcare, providing education, certification, and software solutions to professionals and organizations.
Employee count: 1001-5000
This is a remote role but preference is given to Utah based candidates
AAPC is a leading organization in the healthcare industry, dedicated to providing top-tier education, certification, and resources for healthcare professionals. We foster a culture of humility, support, drive, transparency, and innovation—values that guide everything we do.
We’re looking for an organized, outgoing, and detail-oriented individual to support our Job Ready program. This role ensures every student is fully prepared for their live course experience. You’ll be the first point of contact for pre-orientation success—helping students review expectations, documentation, and ready to thrive before they transition to the orientation team and live classes.
Key Responsibilities
Contact enrolled students to confirm course setup, access, and readiness before class start dates.
Send follow-up emails or calls to assist with login issues, materials, or missing setup items.
Reporting & Progress Tracking:
Complete daily reporting to track student outreach, setup completion, and readiness metrics.
Provide weekly status updates to internal teams on student progress and engagement.
Training Resource Creation:
Build and maintain video training links, templates, and setup checklists for students.
Update pre-orientation materials based on feedback or program changes.
Process Management:
Follow a structured manual onboarding workflow to ensure consistency and compliance.
Partner with the orientation team to hand off prepared students once classes begin.
Program Support:
Assist with monthly class launches by ensuring all students receive pre-class communication and guidance.
Support continuous improvement of onboarding and pre-success processes.
Skills & Qualifications
Strong time management and organizational skills.
Excellent written and verbal communication.
Attention to detail and accuracy in reporting.
Outgoing personality and ability to build positive relationships with students.
Experience with spreadsheets, email communication, and tracking tools (CRM or LMS familiarity a plus).
Comfortable creating short training resources (video walkthroughs, templates, or checklists).
Ability to manage repetitive tasks with consistency while improving processes.
What Success Looks Like
100% of students are contacted and ready for class start each month.
Student readiness reports are completed daily and shared with the internal team.
All setup templates and training materials remain up-to-date and clear.
Smooth transition of students to the orientation team with no setup delays.
What We Offer
AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
Full Time
United States +/- 0 hoursLearn more about AAPC and their company culture.
At AAPC, we are at the forefront of revolutionizing the business of healthcare through pioneering educational and credentialing solutions. Since our inception in 1988 as the American Academy of Professional Coders, our mission has been to elevate the standards of the healthcare revenue cycle. We began by providing critical education and certification for medical coders in physician-based settings, establishing a new benchmark for professionalism and accuracy in a paper-dominated industry. As the healthcare landscape has been reshaped by digital transformation and complex regulations, we have consistently innovated to meet the evolving demands. Our evolution from a focus solely on coding to embracing the entire spectrum of healthcare administration—including billing, auditing, compliance, and practice management—demonstrates our commitment to comprehensive, forward-thinking solutions.
Through groundbreaking technology and a dedication to continuous advancement, we empower our global network of over 275,000 members to navigate the complexities of modern healthcare with confidence and expertise. We have developed a sophisticated suite of tools and platforms, such as our AI-powered auditing software and the Codify platform, to streamline workflows, enhance accuracy, and optimize revenue cycle management for healthcare organizations worldwide. Our acquisition of Semantic Health underscores our investment in artificial intelligence to drive efficiency and precision in medical auditing. By offering a diverse range of certifications, from the foundational Certified Professional Coder (CPC®) to specialized credentials in risk adjustment and compliance, we are not just reacting to industry changes; we are proactively shaping the future of healthcare business operations, ensuring our members and partners are always equipped with the most advanced knowledge and cutting-edge tools to lead and succeed.
Learn about the tools and technologies that AAPC uses to build, market, and sell its products.
Employees can create an account to update this tech stack.
Learn about the employee benefits and perks provided at AAPC.
We also provide dental coverage at competitive rates.
We also provide vision coverage at competitive rates.
Eligible team members may receive a 401(k) retirement plan.
We also provide life insurance coverage at competitive rates.
AA1001-5000 employees
1988
Bevan Erickson
KEUnited States onlyEmployee count: 501-1000
Salary: 50k-55k USD
UGUnited States onlyEmployee count: 1001-5000
Salary: 37k-42k USD
RUUnited States onlyEmployee count: 51-200
Salary: 55k-75k USD
Explore the variety of open remote roles at AAPC, offering flexible work options across multiple disciplines and skill levels.
AAUnited States onlyEmployee count: 1001-5000
Salary: 58k-58k USD
AAUnited States onlyEmployee count: 1001-5000
Salary: 200k-200k USD
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PC
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MEFind your next opportunity by exploring profiles of companies that are similar to AAPC. Compare culture, benefits, and job openings on Himalayas.
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