Work Schedule
Standard (Mon-Fri)Environmental Conditions
Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
Field Service Supervisor - Electron Microscopy
Are you ready to lead a team of outstanding professionals in the field of Electron Microscopy? At Thermo Fisher Scientific, we offer the unique opportunity to be at the forefront of modern technology and make a significant impact. In this ambitious role, you will guide a team of 7 Field Service Engineers to provide seamless service and support to our clients, ensuring the highest standards of excellence.
Responsibilities
- Direct and support a team of field service engineers, promoting excellent performance and professional development.
- Coordinate the installation, maintenance, and repair of electron microscopy equipment.
- Ensure that customer service calls are responded to strictly within the required timelines.
- Collaborate with cross-functional teams to determine and successfully implement solutions to technical challenges.
- Monitor and report on team performance, driving continuous improvement initiatives.
- Manage resources effectively to compete in a dynamic environment.
Requirements
- Proven experience in a supervisory role within the engineering industry.
- Strong background in electron microscopy or related technologies.
- Outstanding problem-solving skills and attention to detail.
- Ability to prioritise multiple tasks and deliver flawless results.
- Excellent communication skills and a collaborative approach.
- A relevant degree in Engineering or a related field, or equivalent experience.
This role is perfect for ambitious individuals looking to compete in a fast-paced environment and be part of a team that values integrity, intensity, innovation, and involvement. If you are determined to make a difference and thrive in a collaborative setting, we want to hear from you!
