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Zubair Akhtar

@zubairakhtar

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Product-focused business analyst driving digital lending, compliance automation, and data-led product growth.

Ireland

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What I'm looking for

I seek a product role in fintech or digital banking where I can lead data-driven product strategy, automate compliance workflows, and drive measurable growth in a collaborative, Agile environment.

I am a product-focused business analyst with extensive experience in digital lending, onboarding automation, and compliance-driven transformation across financial services. I have defined OKRs and KPIs, led user research and A/B testing to improve onboarding turnaround by 30%, and built dashboards that track engagement, approval efficiency, and customer lifetime value.

I partner effectively with engineering, risk, and compliance to automate KYC/AML workflows and introduce LEAN and Agile delivery methods that cut disbursement and reporting turnaround times significantly. I’ve led cross-functional product roadmaps, developed MVPs, and delivered award-winning outcomes in digital adoption and operational excellence.

Experience

Work history, roles, and key accomplishments

Senior Business Analyst

Bajaj Finserv

Jul 2023 - Sep 2024 (1 year 2 months)

Defined product OKRs/KPIs and built dashboards for loan portfolios; improved digital onboarding turnaround by 30% through user research and A/B testing and automated KYC/AML validation workflows.

Product Strategy OKRs A B Testing Dashboarding User Research Onboarding Stakeholder Management

Business Analyst

L&T Financial

Apr 2022 - May 2023 (1 year 1 month)

Managed digital lending roadmap and prioritized features using RICE; introduced Lean and Agile methods reducing disbursement turnaround by 35% and delivered adoption analysis to guide product strategy.

Product Roadmap RICE Prioritization Lean Agile OKRs Business Case Development

Business Analyst

HDFC Bank

Jan 2020 - Apr 2022 (2 years 3 months)

Led digital onboarding and automation for vehicle and SME loan operations across 20+ branches, improving customer retention by 25% and delivering MVPs coordinating engineering and design.

Onboarding Automation Customer Retention Data Analysis

Product Associate

ICICI Lombard GIC

Apr 2018 - Jan 2020 (1 year 9 months)

Digitized insurance onboarding and claims workflows migrating 2M+ customers to digital platforms, built AML/KYC risk dashboards and automated reporting to improve accuracy and speed by 40%.

AML KYC Dashboards Compliance Data & Analytics Process Improvement