Zeinab Sharif
@zeinabsharif
Operations Manager | International Logistics & Freight Coordination | Air & Land Shipments Across 11+ Countries | Remote Operations
IranWhat I'm looking for
I've managed end-to-end international air and land freight operations at Hoonam Pars Sea Shipping Co., coordinating 20–50 monthly shipments across Europe, Asia, and the Middle East.
As Operations Manager, I served as the primary English-speaking contact for agents, carriers, and clients, tracking ETD/ETA milestones, coordinating multi-leg routing, and resolving delays, customs holds, and documentation issues. I work with HAWBs, commercial invoices, packing lists, customs paperwork, and Incoterms to keep shipments moving accurately and on time.
Earlier, I built cross-cultural communication and guest-relations skills supporting international corporate clients in hospitality. I'm a native Farsi speaker with professional English proficiency and a practical, calm approach to high-pressure operations.
Experience
Work history, roles, and key accomplishments
Operations Manager
Hoonam Pars Sea Shipping Co.
Mar 2024 - Dec 2025 (1 year 9 months)
Owned end-to-end operations for 20-50 monthly air and land shipments across multiple transit points. Served as primary English-speaking coordination point with international agents, carriers, and clients.
Operational Specialist
Hoonam Pars Sea Shipping Co.
Dec 2022 - Mar 2024 (1 year 3 months)
Executed daily international freight operations including cargo readiness, multi-leg routing, and documentation. Maintained continuous communication with overseas agents regarding shipment status.
Guest Relations Specialist
Hotel Ramtin, Mehrgan Hotel & Mahan Hotel
Jan 2013 - Dec 2019 (6 years 11 months)
Provided front desk and guest relations services for international corporate clients. Developed strong cross-cultural communication and problem-solving skills in high-pressure environments.
Education
Degrees, certifications, and relevant coursework
Allameh Tabataba'i University
Bachelor's Degree, Tourism and Travel Services Management
2005 - 2009
Bachelor's Degree in Tourism and Travel Services Management from Allameh Tabataba'i University, Tehran, from 2005 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
IranAuthorized to work in
Social media
Job categories
Skills
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