Z D
@zd0
Detail-oriented compliance analyst transitioning into data analytics.
What I'm looking for
I am a detail-oriented Compliance Analyst with 6+ years' experience in regulatory compliance, risk management, auditing, and administrative support within the insurance industry. I have led quarterly regulatory sales compliance reviews, policy replacement reviews, mystery shopping and post-transaction audit analysis, and ePay monitoring to identify discrepancies and coordinate timely resolutions.
I am currently strengthening my data analysis and reporting skills through the Google Data Analytics Professional Certificate. I have supported new product launches via UAT, maintained disciplinary records, managed shared folder permissions to protect data integrity, and collaborated with stakeholders to resolve compliance queries and implement best practices.
Experience
Work history, roles, and key accomplishments
Compliance Analyst
Great Eastern Life
Jan 2017 - Jan 2024 (7 years)
Conducted quarterly regulatory sales compliance reviews and policy replacement reviews to ensure suitability and protect client interests; reviewed mystery shopping and post-transaction audits to identify misconduct and strengthen risk controls.
Administrative Support
Great Eastern Life
Jan 2017 - Jan 2019 (2 years)
Supported Balanced Scorecard operations, client surveys, ePay verification, employee onboarding and general administrative tasks to maintain operational accuracy and reporting.
Education
Degrees, certifications, and relevant coursework
Google / Coursera
Professional Certificate, Data Analytics
Activities and societies: Data cleaning, basic SQL queries, and analytics/reporting coursework.
Pursuing the Google Data Analytics Professional Certificate to strengthen data analysis and reporting skills.
MDIS (Management Development Institute of Singapore)
Bachelor Degree, Business Administration
2019 - 2024
Activities and societies: Conducted regulatory sales compliance reviews and supported policy and document review activities.
Bachelor degree studies in Compliance/Business Administration with coursework related to regulatory compliance and Balanced Scorecard evaluations.
Southern Cross University
Certificate / Coursework, Business Administration
2015 - 2015
Activities and societies: Supported Balanced Scorecard operations, client surveys, preparation, tracking, and reporting.
Studied Balanced Scorecard evaluations and participated in client surveys and Balanced Scorecard operations during 2015.
Availability
Location
Authorized to work in
Job categories
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