Zahra Karim
@zahrakarim
Nursing and healthcare quality leader improving patient safety, accreditation compliance, and nursing education.
What I'm looking for
I’m a healthcare professional with over two decades of experience in nursing, midwifery, healthcare quality management, patient safety, and education. I bring proven leadership in risk management, accreditation compliance, staff training, and curriculum development, with a strong focus on delivering high-quality patient care across diverse settings.
As an Assistant Manager Nursing at Karwan-e-Hayat Institute for Mental Health Care & Psychiatric Rehabilitation, I manage nursing staff and coordinate patient care to ensure safe, high-standard delivery. I implement and monitor patient safety protocols, lead investigations and root cause analyses of sentinel and adverse events, and coordinate patient safety programs including Patient Safety Walk Rounds, Sentinel Events reporting, and Root Cause Analysis. I also oversee daily nursing unit operations—staffing, resource allocation, and performance evaluations—while collaborating with multidisciplinary teams to update nursing policies, procedures, and quality improvement initiatives.
Earlier, I strengthened institutional readiness and clinical safety as a Senior Officer – Quality Improvement & Patient Safety at Indus Hospital Health Network by ensuring ongoing accreditation compliance with SHCC/PHCC and JCI standards. I conducted Patient Safety Walk Rounds, led Sentinel Events investigations, supported medication safety and incident reporting systems, and delivered quality management workshops and staff training. I’ve also built capability through roles in nursing education (Senior Nursing Instructor, Lecturer, Senior Lecturer) and elderly care curriculum work at TAFF Foundation, and I’m registered with Pakistan Nursing Council.
Experience
Work history, roles, and key accomplishments
Assistant Manager Nursing
Karwan-e-Hayat Institute
Oct 2024 - Present (1 year 7 months)
Managed nursing staff and coordinated patient care activities to deliver high-quality healthcare. Implemented patient safety protocols, led root-cause analyses of sentinel/adverse events, and supported accreditation-aligned training and nursing policy updates.
Senior Nursing Instructor
SIUT School of Nursing
May 2023 - May 2024 (1 year)
Planned and delivered nursing instruction aligned with current standards and evidence-based practices. Evaluated students through practical and theoretical assessments and coordinated clinical/classroom learning to meet accreditation and quality expectations.
Quality Improvement & Safety
Indus Hospital Health Network
Oct 2022 - Jan 2023 (3 months)
Ensured ongoing accreditation compliance with SHCC/PHCC and JCI standards. Conducted patient safety walk rounds, led sentinel events investigations with root cause analysis, reviewed mortality/morbidity cases, and delivered quality management training and workshops.
Elderly Care Instructor
TAFF Foundation Vocational Training Institute
Aug 2017 - Sep 2022 (5 years 1 month)
Designed and delivered lesson plans, evaluations, and awareness sessions for elderly care/caregiving programs. Coordinated on-the-job training with partner hospitals, developed curriculum and instructional materials, and prepared learners for job placement.
Nursing Lecturer
Liaquat National College of Nursing
Sep 2016 - Mar 2017 (6 months)
Delivered lectures and provided clinical coverage for midwifery and nursing programs in acute and long-term care facilities. Collaborated with faculty to support curriculum development and assessments.
Senior Nursing Lecturer
Ziauddin University College of Nursing
Oct 2014 - Sep 2016 (1 year 11 months)
Provided classroom and clinical instruction to motivate active student participation in nursing practice. Assessed learning across clinical, lab, and classroom settings while creating and updating instructional materials aligned with evidence-based practice.
Nursing Unit Manager
Patel Hospital
Dec 2013 - Jun 2014 (6 months)
Supervised 15+ clinical staff across case management and utilization management, overseeing hiring, training, and performance reviews. Developed unit protocols, managed HR/financial data for decision-making, and coordinated cross-department communication to implement policy changes and quality initiatives.
Data Collector & Midwifery Instructor
Aga Khan University Hospital
Dec 2012 - May 2013 (5 months)
Assessed community midwives (CMWs) skills in collaboration with the Green Star project and conducted evaluations across multiple provinces. Reported findings and supported competency development through instructional follow-up.
Midwifery Tutor
Aga Khan Hospital for Women
Jan 2005 - Jan 2007 (2 years)
Trained pupil nurses and midwives in surgical and medical procedures and delivered scenario- and simulation-based learning. Provided one-on-one and group instruction tailored to diverse learners and supported ongoing maternal care education.
Bedside Nurse Team Lead
Aga Khan University Hospital
Jan 1999 - Jan 2004 (5 years)
Provided direct obstetrics/gynecology nursing care across prenatal, antenatal, inpatient, and follow-up settings. Coordinated delivery plans with physicians, monitored patients daily, and supported prenatal/postnatal reproductive health counseling.
Nursing Intern
Aga Khan University Hospital
Apr 1999 - Jul 1999 (3 months)
Assisted nursing staff in providing direct care in the medical ward, including monitoring vital signs and administering medications under supervision. Documented patient information, supported infection control protocols, and contributed to patient assessments and patient-safety activities.
Midwifery Intern
Aga Khan University Hospital
Oct 1994 - Jan 1995 (3 months)
Observed and supported prenatal, intrapartum, and postnatal care in the outpatient setting under senior supervision. Contributed to maternal and neonatal health documentation, educated families on childbirth preparation and newborn care, and participated in emergency response drills and patient safety protocols.
Education
Degrees, certifications, and relevant coursework
Jinnah Sindh Medical University
Master of Business Administration, Hospital & Healthcare Management
2019 - 2023
Completed an MBA in Hospital & Healthcare Management from 2019 to 2023.
Aga Khan University
Bachelor of Science in Nursing, Nursing
2009 - 2013
Completed a Bachelor of Science in Nursing from Aga Khan University from 2009 to 2013.
Karachi University
Bachelor of Arts, Arts
2000 - 2002
Completed a BA (Arts) from Karachi University from 2000 to 2002.
Aga Khan University
Diploma in General Nursing, General Nursing
1995 - 1998
Completed a Diploma in General Nursing from Aga Khan University from 1995 to 1998.
Aga Khan Hospital for Women
Diploma in Midwifery, Midwifery
1993 - 1994
Completed a Diploma in Midwifery at Aga Khan Hospital for Women from 1993 to 1994.
St. Lawrence’s Govt. Girls’ College
Higher Secondary Certificate, Higher Secondary Education
1990 - 1992
Completed Higher Secondary Certificate education from 1990 to 1992 at St. Lawrence’s Govt. Girls’ College.
Sultan Mohammad Shah Aga Khan School
Secondary School Certificate, Secondary Education
1988 - 1990
Completed Secondary School Certificate education from 1988 to 1990 at Sultan Mohammad Shah Aga Khan School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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