Open to opportunities

Zach Jackson, PhD

@zachjacksonphd

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Business Intelligence Engineer turning experimentation and analytics into equitable health outcomes.

United States

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What I'm looking for

I’m looking for a role where I can lead experimentation and analytics (SQL/Snowflake/Mixpanel) and turn research into action—supporting outreach, measurable product impact, and equitable health outcomes with cross-functional teams.

I’m a Business Intelligence Engineer who blends experimentation, analytics, and research methods to improve access and drive measurable social impact in healthcare. I’m motivated by community trust and health equity, and I like work where data directly strengthens decisions.

At Amazon Health Services / One Medical, I spearheaded A/B testing by defining guardrail and baseline metrics and applying power analyses for statistical rigor. I built and managed Mixpanel instrumentation and UAT, improving data reliability by 20% and increasing actionable insights by 15% through Snowflake and Mixpanel dashboards.

I also deepen outcomes with targeted data work—querying Snowflake for marketing and UX research campaigns to enhance member segmentation by 20%. In experiments like the Virtual Medical Team reroute messages, my reporting and presentation supported a 12% improvement in message routing to One Medical and Amazon’s Health Science Team.

Earlier, I paired public-health practice with analysis by surveying and interviewing 8+ international travelers daily for COVID-19 monitoring and prevention data. As a university assistant professor and project leader, I translated complex research into teachable modules, ran advanced statistical analysis with Stata and SPSS, and helped drive publication-quality findings and curriculum/outreach improvements.

Experience

Work history, roles, and key accomplishments

Current

Business Intelligence Engineer

Current

Amazon Health Services / One Medical

Jul 2023 - Present (3 years 3 months)

Led A/B testing by defining guardrail and baseline metrics, creating and managing Mixpanel instrumentation, and improving data reliability and actionable insights via Snowflake and Mixpanel dashboards. Conducted Snowflake queries for marketing and UX research, and delivered experiment reporting that improved message routing for a virtual medical team reroute.

A B Testing Experimentation Power Analysis Mixpanel Snowflake SQL User Acceptance Testing (UAT)Dashboard Development Data Reporting Marketing Analytics UX Research

Data Analyst Intern

Uplevel

Jul 2022 - Dec 2022 (5 months)

Conducted a scoping review of literature on productivity in software development and engineering to inform the development of productivity metrics for the product team.

literature review

Public Health Advisor

Loyal Source Governmental Services

Mar 2021 - Mar 2022 (1 year)

Surveyed and interviewed international travelers to collect epidemiological data for COVID-19 monitoring and prevention systems. Collaborated with health departments to improve data accuracy and outreach response times and delivered culturally competent communication and education strategies.

Survey Administration Interviewing Outreach Cultural Competence Compliance Support

Assistant Professor in Health

Prairie View A&M University

Aug 2020 - Dec 2021 (1 year 4 months)

Translated academic research into course modules and instructed on data collection practices and intervention development, improving student course satisfaction. Performed advanced statistical analyses on large datasets using Stata and SPSS, and collected and analyzed program enrollment and student outcome data using Excel to inform curriculum and program outcomes alignment.

Teaching Data Collection Statistical Analysis Stata SPSS Excel Program Evaluation Peer Reviewed Publication Support Community Outreach

Associate Director, YBMen Project

University of Michigan

Aug 2019 - Oct 2020 (1 year 2 months)

Supervised a cross-functional team executing community-based behavioral-health research and participant recruitment across multiple projects. Authored technical reports and qualitative interview/focus group protocols and planned community town halls to gather feedback and strengthen community-research rapport.

Behavioral Health Research Participant Recruitment Technical Reporting Qualitative Interview and Focus Group Protocols Community Engagement Documentation Town Halls