Zachary C

- Supported the security incident response team by performing triage, investigation, and mitigation of events as Incident Commander/Incident Response support
- Leveraged Microsoft Sentinel to monitor for and investigate security incidents, enabling faster response times.

- Investigated and triaged dark web alerts for potential enterprise data leaks, focusing on VIP and customer data exposure.
- Assisted in the rapid mitigation of critical Zero-Day vulnerabilities by tracking patching status across the enterprise.
- Collaborated with the Governance, Risk, and Compliance (GRC) team to support SOC 2 audit readiness, assisting in evidence collection and control valida

- Procured, reimaged, and delivered computers and its equipment to staff at FAU with Microsoft Intune & Azure/Entra
- Provided in-person technical support and troubleshooting for university administration and faculty
- Aided service support tickets on TeamDynamix

-Conducted termination and phishing reports using scripts from Powershell to extract from the Active Directory of 6500+ associates with comprehensive evidence steps included for external audit trail
-Noted all of JM Familv's IT Policies and their tracked changes as apart of the yearly policy review that were sent to the CISO for approval
-Utilized ServiceNow to create multiple evidence requests as

- Collaborated in making changes to FAU's ITOM webpages through Omni CMS
- Assisted professors and students that came to the physical office
- Edited and processed syllabi for the ITOM department each semester using Microsoft Word and Excel
- Admin of the Florida Atlantic University Supply Chain Management LinkedIn page

- Pool/Beach chair setups for residents
- Waiter and Runner for resident/guests food orders
- Pool/beach cleaning and upkeep

- Graduate Teacher’s Assistant all semesters as a full time Master’s student at FAU

- Worked as a cashier at two Chartwells related locations on the FAU Boca Raton campus, along with helping count registers after every shift and with closing stores for the day.

- Hung and organized clothing, unloaded new merchandise, pulled for online book and clothing orders, helped to rearrange the floor layout

- Worked as a security guard for Esquire Security at the Boca Resort, South City Plaza, Boca Grand Condos, and Boca Community Church.

- Gained experience working with exacqVision monitoring software and Axis cameras
- Utilized Microsoft Excel to create a system of recording data from speaker alarm tests that is used at all JM Family locations

Pursuing a Master of Business Administration with a focus on Management Information Systems.

Concentration: Cybersecurity

Completed 3 years of my 1st Bachelor’s degree during high school through the Dual-enrollment program at FAU High