Yorman Gutierrez
@yormangutierrez
Systems engineer focused on software development, project management, and problem-solving through technology.
VenezuelaWhat I'm looking for
I’m a Systems Engineer with a strong interest in software development, project management, and complex problem-solving through the efficient use of technology. I’m committed to continuous learning and the practical application of knowledge to optimize processes and make a positive impact in the workplace.
In IT and Telecommunications, I managed and resolved IT incidents with timely updates to users and teams, while implementing, configuring, and maintaining software solutions for mission-critical hospital systems. I also proposed continuous improvement ideas to streamline technical processes and enhance end-user support.
I’ve also supported technical communication through roles as a Technical Writer & Editor and Academic Assistant, preparing and refining technical documentation, manuals, and educational materials with editorial accuracy, conceptual clarity, and strong readability. I collaborate across teams and adapt quickly to ensure high-quality, client-focused results.
Experience
Work history, roles, and key accomplishments
Academic Assistant
SEB Academy
Jan 2022 - Jan 2025 (3 years)
Supported drafting, reviewing, and enhancement of teaching materials and technical documents to ensure conceptual clarity and high-quality communication. Designed and formatted academic/scientific documents and collaborated on digital educational resources for virtual classes.
IT Support Specialist
El Rosario Private Hospital
Jan 2021 - Jan 2022 (1 year)
Managed and resolved IT incidents, providing timely updates to users and affected departments on issue status and resolution timelines. Implemented, configured, and maintained software solutions supporting the hospital’s mission-critical systems.
Prepared and reviewed technical documentation to ensure editorial accuracy, conceptual clarity, and logical coherence. Drafted and refined technical manuals, specifications, and project reports for IT and academic environments.
Education
Degrees, certifications, and relevant coursework
Santiago Mariño Polytechnic University
Graduate, Systems Engineering
2015 - 2020
Completed a graduate program in systems engineering with an emphasis on IT support and troubleshooting from 2015 to 2020.
Availability
Location
VenezuelaAuthorized to work in
Job categories
Skills
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