At Salesforce, I contribute to complex business processes using Apex, Lightning Web Components, and Salesforce Flows across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud.
On the Apple project, I worked on Sales Cloud and Experience Cloud implementation and Salesforce Mobile App development and configuration for mobile users.
For Centene, I worked on Service Cloud, Case Management, and Knowledge Management, including case management and knowledge articles intended to support service agents and Agentforce.
For SharkNinja, I developed an Experience Cloud troubleshooting Flow that guides users through scenarios and lets them create cases when they need further assistance. I also worked on a Financial Services Cloud Loan Origination System for Axis Bank, developing loan application functionality and supporting integrations.
