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Yesenia Arboleda

@yeseniaarboleda

Systems engineer who developed and maintained PHP and Laravel software at Sisnova S.A.S., with experience in data validation and reporting.

Colombia

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At Sisnova S.A.S., I developed and maintained software features using PHP, Laravel, and JavaScript. I also ran functional tests and queried PostgreSQL and MySQL databases to check data consistency.

In my administrative and technical support roles, I organized and verified records, prepared reports with Microsoft Excel and Word, and documented processes and incidents. My training includes data science and Power BI, alongside experience with information analysis, software testing, and technical support.

Experience

Work history, roles, and key accomplishments

Soporte Técnico y de Aplicaciones

Prosegur Procesos S.A.S.

Feb 2026 - Jun 2026 (4 months)

Diagnosed and resolved software, hardware, application, and connectivity incidents, verifying technological components and supporting operational continuity. Provided user assistance and managed requirements, documenting incidents and actions for traceability.

Soporte Técnico Configuration Validation Incident Documentation Gestión De Requerimientos Atención A Usuarios

Asistente Administrativo e Informático

Alcaldía Municipal / Institución Educativa Alto Mira y Front

Jul 2025 - Jun 2026 (11 months)

Organized, updated, and verified administrative and academic records, facilitating information access and tracking. Prepared reports and documents using Microsoft Excel and Word, supporting administrative consolidation and review.

Excel Microsoft Word Gestión Documental Registro y organización de datos Elaboración De Informes

Monitora Académica de Matemáticas

Universidad de Nariño - Extensión Tumaco

Oct 2023 - May 2025 (1 year 7 months)

Provided academic support to students with difficulties in mathematics, guiding concept comprehension and strengthening competencies. Supported learning follow-up activities and developed communication, organization, and analysis skills.

Acompañamiento Académico Matemáticas Comunicación Efectiva Organization Análisis

Desarrolladora de Software Junior

Sisnova S.A.S.

May 2023 - May 2025 (2 years)

Developed and maintained software functionalities using PHP, Laravel, and JavaScript, implementing adjustments per project requirements. Executed functional tests, performed SQL queries on PostgreSQL and MySQL databases, and used Git and GitHub for version control.