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Yashwant Kanawr

@yashwantkanawr

UX Strategy Lead at NatWest Group (RBS), guiding customer experience initiatives and applying AI to design workflows.

At NatWest Group (RBS), I work as a Project Manager-UX Strategy Lead, guiding CX/UX initiatives and overseeing delivery, resource planning, and stakeholder management. I use tools including Kiro, Claude, ChatGPT, and GitHub Copilot to support design and delivery workflows.

At Exl Service.com, I worked as a Design Architect, developing and executing UX design strategies. I conducted user research and workshops, then created wireframes and prototypes to inform design decisions.

At SynapseIndia Pvt Ltd., I led and managed a team and developed strategic plans and road maps for user experience design initiatives. I also collaborated with cross-functional teams on research, wireframes, user flows, and prototypes.

At RateGAIN Pvt., I worked as a Sr. UI UX Designer and sole contributor on multiple teams and projects, producing UX, interaction, and graphic design work alongside UI development using HTML, CSS, and JavaScript.

Experience

Work history, roles, and key accomplishments

Current

Project Manager-UX Strategy Lead

Current

NatWest Group (RBS)

Dec 2022 - Present (3 years 10 months)

Leading CX/UX initiatives and overseeing team leadership, resource planning, project delivery, and stakeholder management. Aligning customer needs, business objectives, and team capabilities to deliver high-quality digital experiences.

Agile Project Management UX Strategy Team Leadership Stakeholder Management Jira Confluence Figma Miro ChatGpt Claude Amazon Kiro GitHub Co Pilot

Design Architect

Exl Service.com

Dec 2017 - Present (8 years 10 months)

Led and played a pivotal role in developing and executing UX design strategies and setting strategic goals with collaborative teams. Conducted user research and workshops to gather insights and inform design decisions, creating wireframes and prototypes.

UX Strategy User Research Wireframing Prototyping Design Leadership Collaboration

Team Lead

SynapseIndia Pvt Ltd.

Sep 2014 - Present (12 years 1 month)

Led and managed a team, developing strategic plans and roadmaps for user experience design initiatives. Collaborated with cross-functional teams and conducted user research, creating wireframes, user flows, and prototypes.

Team Leadership UX Strategy Roadmapping User Research Wireframing Prototyping Cross Functional Collaboration

Sr. UI UX Designer

RateGAIN Pvt.

Mar 2010 - Present (16 years 7 months)

Worked as a sole contributor on numerous teams and projects to guarantee and produce all design-related work (UX, IxD, and graphic design) and UI development work (HTML, CSS, and JS).

UX Design Interaction Design Graphic Design HTML CSS JavaScript