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Yanisa MaikaensarnYM
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Yanisa Maikaensarn

@yanisamaikaensarn

Product designer at AIS who improved customer satisfaction and operational efficiency by 10%.

Thailand
Message

At Advanced Info Service Public Company Limited (AIS), I designed enterprise digital solutions across complex service ecosystems, balancing customer needs, business goals, and technical constraints. My work contributed to a 10% improvement in customer satisfaction and a 10% improvement in operational efficiency.

As a UX/UI Freelancer | Product Designer, I lead end-to-end product design from discovery and UX strategy through prototyping and high-fidelity UI. I conduct user research and usability testing, and create reusable design systems and UI frameworks.

At Emetworks Co., Ltd., I designed digital product experiences and engagement mechanics, working with developers and stakeholders to support feasible implementation.

Earlier, I designed digital experiences for automotive, real estate, and business platforms at V Group Honda Car Co., Ltd. | Betask Consulting Co. Ltd. | House Development Co., Ltd. I created user flows, interfaces, and prototypes based on user needs and business requirements.

Experience

Work history, roles, and key accomplishments

Advanced Info Service Public Company Limited (AIS) logoAA

UX/UI Designer | Product & Service Development

Advanced Info Service Public Company Limited (AIS)

Mar 2022 - Apr 2023 (1 year 1 month)

Designed enterprise digital solutions within complex service ecosystems, balancing customer needs, business goals, and technical constraints. Conducted UX research, journey mapping, and usability analysis to identify customer pain points.

VH

UX/UI Designer | Digital Experience Design

V Group Honda Car Co., Ltd. | Betask Consulting Co. Ltd. | H

Mar 2021 - Feb 2022 (11 months)

Designed digital experiences for automotive, real estate, and business platforms. Created user flows, interfaces, and prototypes based on user needs and business requirements.

Education

Degrees, certifications, and relevant coursework

Nuova Accademia di Belle Arti Milano logoNM

Nuova Accademia di Belle Arti Milano

Master of Arts, Interior Design

2018 - 2020

MA in Interior Design with focus on Interaction Design, Design Management, Multimedia Design, Exhibition Design, Brand Design, Materials & Technology.

Assumption University logoAU

Assumption University

Bachelor of Fine Arts, Computer Generated Imagery

2013 - 2017

BFA in Computer Generated Imagery with focus on Marketing, Psychology, Storytelling, Color Theory, Animation, Cinematic Lighting & Rendering.

Tech stack

Software and tools used professionally

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