Wisdom Okoroafor
@wisdomokoroafor
I’m a detail-oriented data annotation specialist and remote customer support representative focused on accurate AI training data.
What I'm looking for
I’m a detail-oriented Computer Science student with practical experience delivering accurate, high-quality data labeling for AI model training. I annotate and label datasets with strong focus on consistency, quality control, and meeting deadlines.
In my freelance roles, I maintain high accuracy and ensure my work supports reliable AI outcomes. I’m also highly adaptable to remote work environments, using structured communication and time management to handle multiple priorities.
Alongside data annotation, I provide efficient chat-based customer support—handling inquiries, resolving complaints, and escalating complex issues appropriately. I bring strong communication skills, problem resolution, and basic technical troubleshooting to improve customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Freelance
Jun 2023 - Present (2 years 11 months)
Handle customer inquiries via live chat, resolving issues and escalating complex cases when needed. Support complaints efficiently to improve customer satisfaction.
Data Annotation Specialist
Freelance
Jan 2023 - Present (3 years 4 months)
Annotate and label datasets for AI model training while maintaining high accuracy and consistent quality control. Meet deadlines and ensure labeled data is reliable for downstream use.
Education
Degrees, certifications, and relevant coursework
Abia State University
Bachelor of Science, Computer Science
B.Sc. Computer Science program at Abia State University (in progress).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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