At Compucom, I architect secure, multi-account AWS infrastructure and own the strategy and delivery of a cloud-native Amazon Connect platform. I translate C-suite requirements into resilient architectures with embedded security controls and least-privilege identity integrations.
I’ve implemented AWS policy-as-code guardrails and automated security governance using Security Hub, GuardDuty, Config, EventBridge, and Lambda. I also designed observability across contact flows and integrations, with SRE-aligned measures for performance and reliability.
At RATESDOTCA Group Ltd, I progressed through Senior Cloud & Security Engineer and Information Security Manager roles, leading security programs across hybrid environments. I directed a migration of CCaaS functions from Cisco UCCE to Amazon Connect that reduced OpEx by 75% while maintaining 99.9% SLA uptime.
I’ve also led zero-trust and vulnerability management work, cloud migrations, and security automation. My certifications include CISSP, Microsoft Certified: Cybersecurity Architect, and AWS Certified Solutions Architect - Professional.
