Open to opportunities

Widya Kania

@widyakania

Message

Public Relations graduate focused on corporate communication and digital marketing.

Indonesia

Message

What I'm looking for

I seek a role in communications or digital marketing where I can drive engagement, collaborate cross-functionally, and grow professionally in a mission-driven team.

I am a Public Relations and Communication graduate from Universitas Diponegoro with hands-on experience in corporate communication, customer service, and digital marketing. I have produced press releases, social content, and localized communication for international partners while earning an IISMA scholarship to Coventry University.

I have driven engagement for government and corporate channels—growing TikTok viewership beyond 200K and managing high-volume customer chats—while collaborating across cross-functional teams to plan events, campaigns, and internal communications.

Experience

Work history, roles, and key accomplishments

Current

Marketing Communication

Current

Best of Tours Ltd

Mar 2025 - Present (7 months)

Developed and executed digital marketing and communication strategies to enhance brand visibility in eco-tourism; produced localized website, social media, and press content and supported online campaigns and international events.

Digital Marketing Content Localization Social Media

Current

Agent

Current

Transcosmos Indonesia

May 2024 - Present (1 year 5 months)

Provided high-volume live chat customer support using CRM systems, met KPIs for response time and satisfaction, handled escalations and resolved complex customer issues handling 30+ chats per day.

Live Chat Support CRM Customer Service Escalation Management KPIs Multitasking Communication

Social Media Intern

Diskominfo Kota Semarang

Feb 2023 - Apr 2023 (2 months)

Produced and planned social media content for Semarang Pemkot channels, achieving 200K+ TikTok views and managing monthly content calendars and captions for Instagram and YouTube.

Content For Instagram TikTok YouTube Content Planning Copywriting Video Production Analytics

Communication Staff

Indonesia Marketing Association SC Undip

Nov 2020 - Dec 2022 (2 years 1 month)

Created social media content and captions for @imascundip, supported PR planning and event committees, and helped raise ~5,000,000 IDR for activities and expos.

PR Social Media Content Planning Copywriting Team Collaboration

HRD & GA Intern

Primayudha Mandirijaya

Mar 2022 - Jun 2022 (3 months)

Supported internal communications and HR administration, assisted recruitment and onboarding for ~50 hires per session, organized company events and documented activities.

Internal Communications Recruitment support HR & Administration Onboarding Event Coordination Documentation

Education

Degrees, certifications, and relevant coursework

Coventry University

Certificate in Business and Management, Business and Management

2022 - 2023

Activities and societies: Exchange student via IISMA; joined Coventry University volunteering program; attended company visits to top UK companies and organized IISMAVO Night introducing Indonesian culture.

Completed a Certificate in Business and Management as an exchange student under the IISMA program, participating in university volunteering and company visits.

Universitas Diponegoro

Bachelor of Information and Public Relation, Information and Public Relation

2019 - 2023

Grade: 3.85/4.00

Activities and societies: Awardee of IISMA scholarship to Coventry University; participated in Tim Cyber Police Polda Jawa Tengah project producing podcast content.

Completed a Bachelor of Information and Public Relation with a 3.85/4.00 GPA and produced a final project on podcast and audiovisual production addressing election-related hoaxes.