Wesley Satu

As a dedicated UX Writer and Content Designer, I specialize in Conversational Design, aiming to create engaging and effective user experiences through clear and essential messaging. My professional journey has been marked by my role at iFood, where I developed user-centered experiences by collaborating with cross-functional teams, including Product Designers and technology experts. I take pride in my ability to translate complex issues into strategic microtexts that enhance user journeys, from order creation to customer service interactions.

My experience extends to leading user testing and validation processes, ensuring that the content I create resonates with both store partners and end users. Prior to my tenure at iFood, I honed my skills as a Content Producer at Vibe Saúde, where I wrote and moderated online health communities, and as a Writer at Saúde iD, focusing on social media content and SEO planning. My academic background in Social Communication, combined with certifications in Design and Business, equips me with a unique perspective on how to effectively communicate in the digital landscape.