At DOMO Business Services India Pvt. Ltd., I manage billing and collections for SaaS customer accounts, from invoice generation and payment follow-up to account reconciliation. I review contracts and use NetSuite, Salesforce (SFDC), and CPQ to help keep billing aligned with agreed pricing.
I also analyze weekly DSO reports, apply customer payments, and investigate billing discrepancies, short payments, and deductions. I work with Sales, Customer Success, Revenue, and Finance to resolve issues and support timely reporting.
Before DOMO, I was a Senior Associate, Billing & Credit Control at Vistra Global Expansion Experts, where I managed billing operations for clients across multiple industries. My work included revenue reporting, intercompany invoicing, reconciliations, and payroll entry recording; earlier, as a Customer Relationship Officer at NJ India Invest Pvt. Ltd., I handled KYC documentation and mutual fund operations.
