Open to opportunities

Vipin Kumar Sharma

@vipinkumarsharma

Message

I turn raw business data into actionable dashboards and KPI insights.

India

Message

What I'm looking for

I'm seeking an entry-level Data Analyst role where I can turn raw data into actionable business insight through data cleaning, KPI development, modeling, and interactive dashboard reporting.

I've built end-to-end analytics projects across retail, healthcare, finance, food delivery, and sales data, using SQL, Python, Power BI, Excel, and Tableau to turn raw records into actionable insights.

My projects include a Power BI credit-card dashboard analyzing 10,108 client records and ₹44.5M in transactions, a SQL data model for 197,403 Swiggy orders, and an Excel retail dashboard covering more than 31,000 transactions. I clean and validate data, build star schemas, develop KPIs, and design interactive reports that reveal customer, revenue, operational, and product trends.

My customer support experience at Etech Global Services and Tech Mahindra also strengthened my focus on data quality, accurate issue tracking, reporting, and service-level targets. I'm looking to apply my engineering background and analytical rigor in an entry-level data analytics role.

Experience

Work history, roles, and key accomplishments

Data Analyst

Etech Global Services

Nov 2022 - Jul 2025 (2 years 8 months)

Handled high-volume customer chat interactions, resolving queries accurately while maintaining quality and response-time targets. Logged and tracked customer issues and resolutions in CRM systems, contributing to accurate reporting on ticket volume and resolution trends.

Customer Service CRM Logging Reporting