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Vincent Mbasu

@vincentmbasu

Data analyst with strong statistical, visualization and financial analysis skills.

Kenya
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What I'm looking for

I am seeking a data-focused role where I can apply analytical and visualization skills to drive actionable insights, work cross-functionally, and grow into advanced analytics or BI leadership.

I am a data analyst with a BSc in Mathematical Science with IT from Maseno University and hands-on experience in data extraction, cleaning, visualization, and predictive analysis across marketing and financial contexts.

At Hallmark Marketing Africa I build dashboards, manage CRM retail field metrics, prepare client deliverables, and perform descriptive and predictive analyses to generate actionable insights. Previously I worked in banking roles (teller, customer service, service desk) and as a fiscal analyst and biostatistician intern, where I consolidated financial systems data and used R, Python and SPSS for analysis.

I combine technical proficiency (R, Python, Power BI, advanced Excel) with strong communication and stakeholder-facing experience to translate data into clear recommendations and business value.

Experience

Work history, roles, and key accomplishments

CP

Service Desk Analyst

Credit Bank PLC

Jan 2019 - Dec 2021 (2 years 11 months)

Served as single point of contact for IT incidents and service requests, logged and prioritized tickets in ITSM, escalated breaches of SLAs, and maintained hardware/software inventory.

CP

Teller / Customer Service

Credit Bank PLC

Jan 2019 - Dec 2021 (2 years 11 months)

Performed teller transactions and customer service using Sybrin and T24, managed cash drawer daily, handled KYC/AML compliance, and supported cross-selling to improve customer relationships.

KO

Biostatistician (Intern)

Kenya Agricultural and Livestock Research Organization

Sep 2014 - Nov 2014 (2 months)

Planned and designed surveys and trials, managed field layouts and data collection, performed data management and statistical analysis using R, Python and SPSS, and authored reports.

Education

Degrees, certifications, and relevant coursework

Maseno University logoMU

Maseno University

Bachelor of Science, Mathematical Science with IT

2012 - 2015

Bachelor of Science in Mathematical Science with IT completed, covering mathematics and information technology topics.

KS

Kakamega High School

Kenya Certificate of Secondary Education (KCSE), Secondary Education

2007 - 2010

Grade: B (66 Points)

Activities and societies: Certificate of participation at Kenya music festivals.

Completed secondary education and obtained the Kenya Certificate of Secondary Education with a B (66 points).

LS

Lugulu Primary School

Kenya Certificate of Primary Education (KCPE), Primary Education

2002 - 2005

Grade: 390

Completed primary education and obtained the Kenya Certificate of Primary Education with a score of 390.

Tech stack

Software and tools used professionally

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Vincent Mbasu - Data Analyst - Hallmark Marketing Africa | Himalayas