Open to opportunities

Vikas Maini

@vikasmaini

I lead transport engineering teams building scalable mobile and backend products for millions of Gojek users.

At GoTo Group, I lead the 50+ engineer Transport Engineering organization, owning strategy, roadmap delivery, and OKRs for Indonesia’s two-wheeler and four-wheeler businesses and Singapore expansion.

I've led customer personalization, subscriptions, onboarding, account management, and promotional capabilities used by millions of active Gojek users. My teams surpassed a customer-support ticket reduction target by 116%, saving $72K annually, and reduced infrastructure costs by $40K through automated cost tracking.

I’ve built and led mobile and backend teams across Gojek, including rewriting User Management in Go, architecting home, navigation, authentication, and onboarding experiences, and supporting platform solutions for 15–17 products.

I also developed Asphalt, Gojek’s mobile design language system, built iOS snapshot UI testing tooling, and modularized the app for launches in Vietnam and Thailand. Earlier, I led iOS and cross-platform delivery for client applications including the IIFL share market app.

Experience

Work history, roles, and key accomplishments

Current

Head of Engineering - Transport

Current

GoTo Group

Jan 2026 - Present (7 months)

Leading Transport Engineering org of 50+ engineers, owning strategy, roadmap delivery, and OKRs across Indonesia 2-wheeler (mass-market), 4-wheeler (affluent), and Singapore expansion initiatives to grow market share.

Engineering Management Strategy OKRs Roadmapping Team Leadership

Senior Engineering Manager - Customer Subscriptions

GoTo Group

Apr 2025 - Dec 2025 (8 months)

Led CX Personalization and Gojek Plus subscription teams, delivering high-impact subscription and promotional capabilities that served millions of active Gojek users.

Engineering Management Subscription Management Personalization Team Leadership

Engineering Manager - Customer Platform

GoTo Group

Sep 2020 - Mar 2025 (4 years 6 months)

* Leading the Customer Experience (CX) - Personalisation and Subscriptions Pod for Gojek’s ODS - On demand service business.
* Enabled integrations of different games in consumer app.
* Lead on-boarding and activation experience for Gojek User (Signups, User Account Management).
* Led initiatives to reduce CCU support tickets, surpassing the target by 116% and saving the team $72K annually.
* Men

People Management PostgreSQL API Development Go Team Management

Senior Software Engineer - Mobile / Backend

GoTo Group

Aug 2019 - Aug 2020 (1 year)

* Led the rewrite of Gojek's User Management service in Golang and managed a mobile engineering team.
* Led a mobile team of five, participated in quarterly planning, and led various projects and hiring processes.
* Architected core customer experiences including Home redesign, navigation, authentication, and user onboarding.

Mobile Infrastructure Team Management Go Backend Ruby on Rails PostgreSQL

Senior UX Engineer - Mobile

GoTo Group

Apr 2018 - Aug 2019 (1 year 4 months)

* Developed Gojek’s first very own design language system on Mobile - Asphalt.
* Built Gojek’s first snapshot UI testing framework for iOS components. Published an article: https://www.gojek.io/blog/pixel-perfect-ui-at-scale.
* Developed macOS tools for faster product design and development.

iOS Development Mobile Infrastructure Design Language iOS User Experience (UX)

iOS Lead - International Expansion - Trifecta

GoTo Group

Oct 2017 - Mar 2018 (5 months)

* Modularized Gojek app for launch in Vietnam and Thailand.
* Architected Mobile Solution for future country integration and launch fast.
* Focuses on scalable architecture for global product launches.

iOS Development Mobile Infrastructure iOS

Senior iOS Engineer - Platform

GoTo Group

Sep 2016 - Sep 2017 (1 year)

* Platform team member at Gojek, architecting solutions for 15-17 products.
* Addressed scalability, authentication, and architecture challenges.
* Ensured seamless development and operational continuity.

iOS Development Mobile Infrastructure

iOS Engineer

Leftshift Technologies

Jul 2012 - Aug 2016 (4 years 1 month)

* Led IIFL - India InfoLine share market app development and managed cross-platform teams across three locations, overseeing iOS/iPad/Android app development.
* Worked on several client-based iOS applications, including EkCoffee and GreatIt.

iOS Development iOS

iOS Software Intern

Tritone Tech

Jul 2011 - Nov 2011 (4 months)

* Architected and developed Shoppers World iPhone app (iOS 4.0) with 25+ views.
* Integrated Barcode functionality into the app.
* Designed MVC framework to enhance product design flexibility.

iOS Development iOS