Vidya karthik

I am a persistent, detail-oriented QA Lead with over 16 years of experience across healthcare, fintech, telecom, and e-commerce domains. I specialize in manual and automation testing, test strategy, execution, and defect management.

At CIBC I acted as a PEGA SI subject-matter expert, designed traceability matrices, led a global QA team of seven, and drove end-to-end QA strategy across SIT, UAT, regression and performance validation. I was promoted from QA Analyst to QA Lead/SME within my first year.

While leading testing for Sunshine Health Studios, I reduced live defects by 35% through structured test cycles, integrated no-code mobile automation (Waldo.io), and built Selenium-based regression suites to cut manual test time by 30%. I also conduct API testing with Postman and support accessibility (WCAG) audits.

Earlier roles include .NET development and QA engineering where I developed and tested ASP.NET/WCF applications and performed unit and system testing. I bring strong collaboration skills, SQL validation experience, and a focus on measurable quality improvements.