Victoria User

Leads internal audit activities within the Data Quality and Third Party Management function, conducting audits and validations across contracts, data quality, and technology across products and sectors. Chairs and founders the Global AVP Internal Audit Network (EMEA, NAM, APAC) and leads learning & development for the internal audit Data Quality team.

Performed internal audits evaluating business processes through walkthroughs, sharing analysis with senior leaders, and highlighting areas to reduce risk. Liaised with internal audit, business stakeholders, and external regulators or governing bodies, and led learning & development for the internal audit Data Quality team.

Conducted internal audit work for the EMEA region across accounting compliance, corporate and consumer bank loans, market risk models, resolution and recovery compliance, Volcker Rule, and liquidity reporting. Led issue resolution via director engagement, regulatory change committee attendance, and compliance information reviews, including issue validation for Finance Treasury, Compliance & Conduc

Delivered internal audits covering financial crime, fraud, GDPR, insurance, attestations, branch services, mortgages, technology, compliance, and transaction monitoring. Supported Agile audit delivery as a Scrum master and contributed to non-audit roles including L&D leadership and communications.

Supported social research work on reforming the annual canvas and voter registration initiatives and helped support No.10 Downing Street electoral initiatives. Liaised with other government departments including Education, Transport, FCDO, DWP, and the Home Office.

Provided client-facing support in preparation for the firm’s upcoming IPO, assisting partners with legal research in financial services matters. Reviewed and summarised arbitration documents, legal contracts, and settlement papers.

Volunteered as an English teacher, delivering classroom instruction to approximately twenty students aged 11–16. Supported student learning in a school setting through regular teaching sessions.

Volunteered as a qualified first aider, providing first response support and assisting with patient care during incidents. Supported safety-focused event and community first aid activities.

Activities and societies: EMC Data Science Associate certification; Python and SQL.

Data Analyst professional qualification at Level 4, alongside an EMC Data Science Associate certification. Focus includes Python and SQL.

Qualified as an Agile Scrum Master in 2021.

Completed the ACCA qualification between 2019 and 2021.

Activities and societies: A Levels: Maths (A), English (B), Classics (B). AS Level: Economics (B).

Completed A Levels at St Marylebone’s High School from 2011 to 2013.

Activities and societies: GCSEs: English Literature (A*), Health and Social Care (AA*), English Language (A*), French (A), Mathematics (A), Portuguese (A), Physics (A*), ICT (A), Chemistry (A), Religious Education (A*), Biology (A*).

Completed GCSEs at St Augustine’s High School from 2006 to 2011.

Grade: 2.1

Activities and societies: Coursework included Ancient Greek, Latin, Roman Archaeology, Ancient History, Ancient Art, and Ancient Literature.

BA in Classical Civilisation studied from 2013 to 2016, including a dissertation on the making, transportation and distribution of ancient art in the 18–21st Century AD. Graduated with a 2.1.