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Victoria Tai

@victoriatai

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Integration & Cloud Engineer modernizing APIs and enterprise systems for business value.

United States

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What I'm looking for

I’m looking for an integration engineering role with a global, async-first company that supports location flexibility. I want to modernize enterprise integrations using Azure, .NET, and APIs while working with distributed teams and delivering reliable, measurable business outcomes.

Dear Hiring Manager,

I am a dual U.S.–Taiwan citizen currently based in Chicago and am planning to relocate to Taiwan as I begin the next chapter of my career. Fluent in both English and Mandarin, I look forward to bringing the experience I've gained working with U.S. organizations while continuing to grow in an international environment.

Over the past 12 years, I've built my career in Chicago, working across business analysis, software engineering, customer-facing consulting, technical support, and enterprise integration. Throughout my career, I've enjoyed solving business problems, designing scalable technical solutions, and collaborating with cross-functional teams to deliver reliable systems that create long-term value.

Most recently, I've focused on Azure cloud technologies, API Management, C#, Salesforce, MuleSoft, and enterprise integrations, leading modernization initiatives and designing integration architectures that support business growth. I enjoy learning new technologies and approaching problems with a practical mindset, always balancing technical excellence with business needs.

Thank you for taking the time to review my application. I would welcome the opportunity to discuss how my background and experience can contribute to your team.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer

Current

MedSpeed

Feb 2024 - Present (2 years 5 months)

Lead a MuleSoft-to-Azure modernization initiative, redesigning legacy integration workflows into a scalable C# ASP.NET Core API platform hosted on Azure. Architect and deliver secure enterprise integrations and Azure API Management capabilities, including B2B Work Order APIs and resilient Azure WebJob file-processing.

MuleSoft Azure ASP.NET Core REST APIs API Management API Versioning API governance Salesforce B2B Work Order APIs SFTP Datadog Monitoring Alerting

Integration Developer

Platinum Cubed

Sep 2023 - Feb 2024 (5 months)

Designed RESTful integration architectures connecting SFTP servers, external APIs, on-prem systems, MuleSoft RPA, and Salesforce Platform Events/Apex callouts. Produced technical documentation and managed an offshore MuleSoft development team through interviews, onboarding, training, and code reviews.

REST APIs MuleSoft SFTP Salesforce Platform Events Data Mapping Technical Documentation Sequence Diagrams Error Handling Offshore Team Management Code Review

Integration Developer

Fortimize

Mar 2022 - Jul 2023 (1 year 4 months)

Designed and developed MuleSoft ESB projects using HTTPS, File/FTP/SFTP, DB, Transformers, VM, and DataWeave connectors. Integrated AWS services, a custom mobile application, and SQL databases with Salesforce, using Salesforce configuration, Platform Events, Data Loader, and SOQL for synchronous and asynchronous flows.

MuleSoft HTTPS FTP SFTP DB Connectors Transformers DataWeave AWS Suite Salesforce Salesforce Platform Events Data Loader SOQL SQL Databases Mule ESB Flows Salesforce Configuration

Integration Specialist

Start Early

Jul 2021 - Mar 2022 (8 months)

Maintained and monitored data streams through system integrations using Dell Boomi, responding to error reports and establishing data governance practices. Supported integrations across Salesforce and multiple enterprise platforms, and created interactive system integration maps and internal documentation.

Dell Boomi Data Integration Data Governance Salesforce Cornerstone OnDemand ADP CyberSource PayPal Mailchimp Cvent Qualtrics Active Directory Miro Integration Support

IT Support Specialist

Unbound Technology

May 2019 - Jul 2021 (2 years 2 months)

Designed, built, and maintained IT infrastructure for 80+ small-business and nonprofit clients. Managed cloud infrastructure and disaster recovery systems, and administered networking and identity services including Active Directory, DNS/DHCP, VPNs, and SonicWall.

IT Infrastructure Cloud Infrastructure Disaster Recovery Backblaze Shadow Copies DHCP DNS Site To Site VPNs Sonicwall Inventory Management

Salesforce Business Analyst

Start Early

Feb 2016 - May 2019 (3 years 3 months)

Reviewed business requirements and mapped data elements for migration to Salesforce Nonprofit Success Pack (NPSP) and Lightning Experience. Built data models for Salesforce onboarding, produced data-quality reports, supported post-migration users with case management, and implemented email-to-case and web-to-case integrations.