Open to opportunities

Victoria Brock

@victoriabrock

I’m a crew chief and hands-on maintenance/assembly professional who leads safely, solves problems, and delivers excellent customer service.

United States

Message

What I'm looking for

I’m looking for a team-focused role where I can lead work safely, handle hands-on maintenance or assembly, and support customers with clear communication—while continuing to learn new skills and improve quality and efficiency.

I bring hands-on experience in maintenance, assembly, and customer service, with a track record of operating power tools and assembling parts with quality and accuracy. I’ve worked across package logistics, hospitality, and retail—scanning, packing, handling transactions, and keeping service running smoothly.

As a Crew Chief at Fire Dawgs Junk Removal, I supervise and lead crew members to complete jobs efficiently and safely, coordinate daily work activities, and provide accurate pricing/estimates based on scope of work. I’m also the main point of contact for customers, focusing on clear communication, quality control, and training team members to improve performance.

Experience

Work history, roles, and key accomplishments

Crew Chief

Fire Dawgs Junk Removal

Aug 2025 - Apr 2026 (8 months)

Supervised and led crew members on job sites while ensuring tasks were completed efficiently and safely. Served as the main customer contact, handled estimates and transactions, coordinated daily activities, and supported quality control and team training.

Team Leadership Customer Service Cash Handling Task Progress Monitoring Quality Control Training Communication Problem Solving

Package Handler

Fedex

Aug 2020 - Mar 2021 (7 months)

Scanned and stacked boxes to pack trailers efficiently and maximize space utilization. Ensured trailers were tightly packed to prevent transit damage and improve delivery efficiency.

Warehouse Logistics Packaging Loading And Unloading Trailer Packing

Hostess

Holy Smokes Bbq & Catering

Jun 2018 - Aug 2019 (1 year 2 months)

Escorted guests to tables and managed reservations to optimize seating flow. Handled phone calls and online orders, supported service operations by identifying supply needs, and maintained cleanliness of menus and silverware.

Customer Service Reservations Management Silverware Folding

Cashier

Walmart

May 2017 - Jan 2019 (1 year 8 months)

Assisted customers in finding products and provided accurate, efficient checkout service. Processed transactions and handled refunds to resolve customer issues and maintain satisfaction.

Cashiering Customer Service Retail Sales Cash Register Operation Refund Processing

Park Maintenance Worker

Level Acres Mobile Home Park

Jul 2024 - Present (2 years)

Worked on park maintenance tasks including sewage stoppage resolution, replacing floors and walls, painting interiors, roofing, and cleaning. Used power tools such as a skill saw while supporting facility upkeep.

Facilities Maintenance Plumbing Flooring Installation Carpentry Paint Roofing Cleaning Skill Saw

Team Member

Elm Machinng

May 2022 - Present (4 years 2 months)

Assembled parts for multiple major clients while ensuring quality and accuracy. Operated rivet machines, rivnut guns, and PEM machines, and used sealing machines to meet production standards.

Assembly Quality Assurance Rivet Rivnut Guns PEM Machines Sealing Machine Operation