At Wallet One / РНКО «Единая касса», I support internal process work, track tasks and agreements, and prepare documents for a senior leader. I also created an organizational structure framework, calculated KPIs, and established a shared repository of regulations and matrices for six partner integrations.
At FusioN, I gathered requirements from corporate clients including Haval Motors, ВЭБ.РФ, and Россельхозбанк, then prepared specifications and reporting documents. I supported the full process from the first meeting through final acceptance.
At НОВАЦИЯ, I automated processes for more than six departments in Bitrix24, including HR workflows. The changes reduced approval time from two days to one, shortened the payment cycle from three days to one, and cut project manager effort by 30%.
At Samokat.tech, I gathered requirements, documented a process, and prepared a 17-page specification and a five-screen prototype in ten days. I also reduced the user journey from eight clicks to three and analyzed nine competitors to identify two product backlog opportunities.
Armenia