At Informerica, I support IQVIA as a Client Services Lead for clinical trials, including work with Aptabio Therapeutics and Cyrus Therapeutics. I coordinate client onboarding, database access, budget setup, and payment processing.
I serve as a client liaison, coordinating cross-functional teams around trial readiness, regulatory compliance, and timely deliverables. I also implemented streamlined workflows and documentation practices to improve onboarding efficiency and billing accuracy.
At CGI Inc, I coordinated monthly forecasts and actuals in Snow PPM, tracked project costs in Excel, and followed up on WBSE requests with finance teams. I also tracked team hours, budgets, and resource utilization across projects.
At LSEG – Refinitiv, Financial content management, I analyzed financial instruments and entered feed data into the Refinitiv database. I also handled client email queries.
