Open to opportunities

Usman Ali

@usmanali20

Message

I’m a Social Media Manager who drives campaigns and accurate data operations.

Saudi Arabia

Message

What I'm looking for

I’m looking for a role where I can manage social media and campaigns daily, support website handling, and deliver accurate data work with confidentiality—while collaborating with a team and improving results through clear communication.

I’m a Social Media Manager with hands-on experience managing daily social media posts, post designs, customer engagement, and website/campaign handling—always with attention to detail and a focus on results.

In data-focused roles, I accurately input and verify data for accuracy and completeness, maintain confidentiality, and prioritize data security while using tools like Microsoft Office and Excel.

I’ve also supported operations beyond marketing, including logistics, transportation, contract warehousing, freight forwarding, and supply chain management—moving products across factories, warehouses, seaports, and airports to keep workflows running smoothly.

From multi-channel marketing and customer service improvements (including writing ad/email copy and reducing call waiting times) to managing multiple social platforms and paid advertising, I bring organized execution, teamwork, and continuous improvement to every campaign and process.

Experience

Work history, roles, and key accomplishments

Social Media Assistant

Shipex Express

Managed daily social media posts and created daily post designs while ensuring accuracy in content before publishing. Monitored customer comments and daily emails to support customer engagement and timely responses.

Social Media Management Post Design Content Accuracy Customer Engagement Daily Publishing

Data Entry

Pan Kingdom Power Co., Ltd.

Accurately and efficiently input data into computer systems while reviewing entries for accuracy and completeness. Maintained confidentiality and prioritized data security in daily processing.

Data Entry Data Validation Attention To Detail Confidentiality Data Security Microsoft Office Quality Assurance Record Management

Assistant Manager

Friends Café & Restaurant

Improved customer experience by delivering friendly, helpful, and informative service. Reduced call waiting times by handling 30% more inbound calls than the company average and supported sales through multi-channel marketing campaigns.

Customer Service Inbound Multi channel Marketing Copywriting Sales Support Team Coordination

Warehouse Operations Manager

Shipex Logistics

Managed logistics and warehouse operations, supporting the movement of products between factories, warehouses, seaports, and airports. Coordinated supply chain activities including contract warehousing, freight forwarding, and commercial cargo services.

Logistics Operations Supply Chain Management Warehousing Freight forwarding Transportation Coordination Cargo Operations Management

Website & Social Media Designer

Lenzo Arabia

Managed multiple social media platforms and maintained content posting schedules using social media tools. Created and optimized paid advertising campaigns, and performed market and competitor research to keep the brand aligned with current trends.

Social Media Marketing Paid Advertising Market Research Competitor Analysis Blogging Campaign Planning Brand Strategy