Ugnius Adomavicius
@ugniusadomavicius
ServiceNow developer building event-driven integrations across CSM and FSM with REST and Kafka.
What I'm looking for
I build and maintain ServiceNow applications across Telia’s Customer Service Management and Field Service Management, and I’m currently working part-time as a Scrum Master alongside development.
On ServiceNow, I’ve built event-driven TMF697 workflows that coordinate multi-step transactions with external partners over REST and Kafka, and I’ve refactored integration code into modular handlers for maintainability and testability.
I’ve also handled production integration defects by tracing logs and inbound REST/Kafka payloads, then replaying issues via REST instead of relying on the UI, including cases like duplicate-attachment and transport-trigger failures.
Before that, I worked as a Test Automation Engineer at Ignitis Group—writing Gherkin/Selenium regression suites, covering edge cases and negative paths—then interned at Adform building RESTful APIs in C#/.NET. I’m pursuing an MSc in Information & Systems Security to add access-control and vulnerability-analysis perspective to my platform work.
Experience
Work history, roles, and key accomplishments
ServiceNow Developer
Telia
Apr 2024 - Present (2 years 3 months)
Develop and maintain ServiceNow applications across CSM and FSM domains, built event-driven integration workflows (TMF697) coordinating multi-step transactions with external partner APIs over REST and Kafka.
Test Automation Engineer
Ignitis Group
Aug 2021 - Apr 2024 (2 years 8 months)
Built end-to-end automated test suites (Gherkin, Selenium) for client-facing features, ensuring full regression coverage across parallel agile releases.
Education
Degrees, certifications, and relevant coursework
Vilnius Tech
Master of Science, Information and Systems Security
Pursuing an MSc in Information and Systems Security with coursework in vulnerability analysis, access control, and systems security. Currently paused for a gap year.
Vilnius University
Bachelor of Science, Information Systems Engineering
2019 - 2023
Bachelor of Science in Information Systems Engineering from Vilnius University from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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