At Omega Healthcare Management Services, I handle prior authorization, hospital billing verification, and AR follow-up workflows, maintaining a 98%+ accuracy rate. I also use Epic Analytics and Reporting to track KPIs and identify recurring denial trends.
Previously, at Medstar RCM Solutions and Infinx Health Care, I worked on hospital eligibility verification and drug prior authorizations. At Infinx Health Care, I helped reduce average authorization approval time from 72 to 48 hours and contributed to reports that reduced RCM claim denials by 15%.

