I support US healthcare providers with eligibility and insurance verification, prior authorizations, and medical records management. My work spans specialties including Radiology, Cardiology, Durable Medical Equipment, Urology, and Sleep Study.
I process high volumes of verification, authorization, and medical record requests while maintaining accuracy and turnaround-time standards. I use healthcare platforms and payer portals to check coverage, benefits, authorization requirements, and related information.
I also audit files and prepare reports before client delivery, and I’ve assisted with accounts receivable claim follow-up. I was promoted from Process Associate to Senior Process Associate and recognized as a Star Performer.
