At SCANSOLVE INC, I diagnose and resolve application-related issues, help customers with account access, and guide them through product features.
I investigate reported bugs and collaborate with the development team on timely resolution, while documenting incidents and support records.
At DYB AFRICA, I designed and facilitated hands-on cybersecurity labs covering web application penetration testing, network security, and vulnerability assessment.
I also created Capture The Flag challenges and simulated attacks, and supported CompTIA Security+ exam preparation. My projects include Fraud Prevention Using MFA and practice with OWASP Juice Shop and vulnerable virtual machines.
