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Trupti Betageri

@truptibetageri

Technical Program Manager at HSBC delivering retail banking campaigns to 1.2 million customers with 96% on-time delivery.

India

Message

At HSBC, I lead delivery of 20 retail banking marketing campaigns per quarter, targeting 1.2 million customers and achieving 96% on-time delivery across four cross-functional workstreams. I coordinate data-driven, multichannel customer communications alongside campaign governance, approvals, and launch readiness.

At JPMorgan Chase, I orchestrated delivery across six teams for a $10M wealth management portfolio, improving milestone adherence by 30% and reducing recurring critical issues by 40%. Earlier, at Accenture, I coordinated the migration of 18 legacy applications to AWS, and at HERE Technologies I contributed to integrated in-dash navigation systems and created detailed maps for Western Europe.

Experience

Work history, roles, and key accomplishments

Current

Assistant Director, UK Data and Analytics – Technical Program Manager

Current

HSBC

Jan 2022 - Present (4 years 9 months)

Led delivery of 20 retail banking marketing campaigns per quarter targeting 1.2 million customers, achieving 96% on-time delivery across 4 cross-functional workstreams. Orchestrated cross-functional delivery across Marketing, Data Analytics, Data Builders, Messaging, Technology, Legal, Risk, and Advertising Controls teams.

Program Management Stakeholder Management Data Analysis Campaign Management Governance Risk Management Compliance Agile Jira Testing Multichannel Communication

Associate – Technical Program Manager

JPMorgan Chase

Jan 2019 - Dec 2022 (3 years 11 months)

Orchestrated delivery across 6 cross-functional teams managing a $10M wealth management portfolio. Drove fleet-wide compliance, lifecycle governance, and risk mitigation frameworks; improved milestone adherence by 30% and reduced recurrence of critical issues by 40%.

Program Management Agile Jira Governance Risk Management API Development Cloud Infrastructure Executive Reporting Stakeholder Management

Project Control Services Senior Analyst – Project Manager

Accenture

Jan 2015 - Dec 2018 (3 years 11 months)

Led program coordination for migrating 18 legacy applications to AWS, aligning engineering teams, infrastructure stakeholders, and application owners on migration milestones and delivery plans. Managed program risks, issues, assumptions, and dependencies (RAID), driving mitigation plans and timely escalations.

Program Management AWS Cloud Migration RAID Stakeholder Management Agile Testing Integration Governance

Senior GT – Project Coordinator

HERE Technologies

Jan 2011 - Dec 2015 (4 years 11 months)

Created detailed maps for Western Europe, delivering real-time updates via HERE Maps mobile and desktop applications. Contributed to developing fully integrated in-dash navigation systems in Agile Scrum environments.

Agile Scrum Project Planning Excel Data Integrity Requirements Analysis KPI Management Training