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Trung Nguyen

@trungnguyen1

Software engineer specializing in scalable ML infrastructure and inference systems.

United States
Message

What I'm looking for

I seek roles building scalable ML inference and data infrastructure, collaborating with scientists and PMs to ship reliable, low-latency AI features and improve experimentation velocity.

I am a Software Engineer with 8+ years building large-scale distributed systems and machine-learning infrastructure, primarily at Microsoft. I focus on productionizing research models, optimizing inference, and delivering AI-powered features at scale for millions of users.

At Microsoft I reduced P99 inference latency by 22% through batching, caching, and model-serving changes, cut model rollout time from ~2 weeks to ~5 days with automated Azure ML deployments, and improved pipeline runtimes by ~15% for fresher evaluation data. I have built C# microservices on Azure (AKS, Service Bus, Cosmos DB) with 99.9%+ reliability and contributed to experimentation and telemetry pipelines using Azure Data Lake and Spark.

I partner closely with applied scientists, product managers, and Microsoft Research to translate prototypes into production-ready features, mentor junior engineers, and lead design reviews to improve performance, reliability, and operational practices.

Experience

Work history, roles, and key accomplishments

Microsoft logoMI
Current

Software Engineer II

Sep 2020 - Present (5 years 6 months)

Built and operated backend ML and inference services for PowerPoint Copilot, reducing P99 inference latency by 22% and improving model rollout time from ~2 weeks to ~5 days while maintaining 99.9%+ reliability.

Education

Degrees, certifications, and relevant coursework

University of California, Santa Cruz logoUC

University of California, Santa Cruz

Master of Science, Computer Science

2018 - 2020

Completed a Master of Science in Computer Science with coursework and projects focused on distributed systems and machine learning from 2018 to 2020.

HT

Hanoi University of Science and Technology

Bachelor of Science, Information Technology

2014 - 2018

Completed a Bachelor of Science in Information Technology from 2014 to 2018 with foundational training in software engineering and information systems.

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