Looking for a job

Tor User

@toruser

Cloud solutions and security professional building infrastructure projects, including an eight-zone IoT monitoring and automation system.

Australia

Message

What I'm looking for

I’m interested in applying my customer engagement, technical problem-solving, and cloud security knowledge to help organisations adopt secure, reliable cloud solutions.

At Geographe Tree Services, I provided volunteer IT support, helping resolve device and software issues, organise business accounts, and maintain backup arrangements across iCloud and local storage. I also investigated a printer scanning issue and identified the software needed to restore its workflow.

In my Linux homelab, I maintain a self-hosted environment spanning Linux, Proxmox, and containerised applications. I deployed Wazuh for system monitoring and configured file integrity monitoring, administrative activity alerts, and vulnerability detection.

I designed AroidVault, an eight-zone monitoring and control system for a collection of 150–200 rare plants. It integrates ESP32-based nodes, MQTT, TimescaleDB, FastAPI, and Node-RED, with safeguards for dosing and unreliable Wi-Fi. I also developed Python tools for system health monitoring and Linux network exposure analysis.

Experience

Work history, roles, and key accomplishments

IT Support (Volunteer)

Geographe Tree Services

Jan 2025 - Jul 2026 (1 year 6 months)

Provided practical IT support to a small local business, helping resolve device and software issues, improve account management and establish more reliable backup arrangements.

IPad Setup And Troubleshooting Apple ID Access Troubleshooting Application Configuration Troubleshooting Proton Pass ICloud Windows External Storage Kopia Documentation

Courier | Logistics

Kelrow Transport

Oct 2020 - Jan 2025 (4 years 3 months)

Worked in a time sensitive delivery environment requiring accurate use of operational technology, exception handling, prioritisation and clear communication with customers and colleagues.

Zebra Handhelds Honeywell Handheld Barcode Scanner Delivery Applications Consignment Management Exception Management Workload Management Training

Senior Travel Consultant

Flight Centre

Feb 2014 - Jul 2020 (6 years 5 months)

Delivered tailored travel solutions by understanding client requirements, coordinating multiple suppliers and resolving complex booking and itinerary issues. Achieved an 83% enquiry conversion rate and a 97% repeat client base.

Galileo Sabre Travel Booking Customer Relationship Management Supplier Coordination problem resolution Change Management Compliance

Senior Travel Consultant

Naturaliste Travel

Feb 2014 - Jul 2020 (6 years 5 months)

Delivered tailored travel solutions by understanding client requirements, coordinating multiple suppliers and resolving complex booking and itinerary issues. Developed long term client relationships through responsive service and clear communication.

Galileo Sabre Travel Booking Customer Relationship Management Supplier Coordination problem resolution Change Management Compliance

Education

Degrees, certifications, and relevant coursework

Equinim College

Diploma of Information Technology, Information Technology

Completed a Diploma of Information Technology with a focus on cyber security and business analysis, covering technical infrastructure, security controls, risk, governance, and business analysis.